About The Company (Confidential)

We are a fast-growing SaaS platform in the beauty, wellness, and personal care industry, providing end-to-end business management solutions for salons, spas, barbershops, and wellness centers.

Our Platform Enables Businesses To Manage

Online appointments & scheduling
POS (billing & payments)
Customer CRM & loyalty programs
Inventory & stock management
Staff scheduling, payroll & commissions
Marketing automation (SMS, email campaigns, promotions)
Business analytics & reporting
Multi-location operations

We support businesses across multiple global markets, helping them digitize operations, increase bookings, improve customer retention, and scale efficiently.

Role Overview

We are seeking a high-performing Business Development Manager (BDM) with strong SaaS sales experience and proven leadership ability.

This is a hybrid role combining individual revenue ownership + team leadership responsibility, where you will manage a team of 6 Business Development Executives while also carrying your own sales target.

You will play a key role in driving revenue growth, building pipeline, improving conversion rates, and ensuring consistent team performance.

Key Responsibilities

Individual Revenue Ownership
Own and achieve monthly, quarterly, and annual sales targets.
Manage full sales cycle: prospecting, qualification, demo, negotiation, and closing.
Build and maintain a strong pipeline of salon, spa, and wellness business leads.
Conduct product demonstrations and solution presentations to decision-makers.
Identify upsell and cross-sell opportunities within new and existing accounts.
Close high-value SaaS subscription deals and enterprise accounts.
Consistently achieve or exceed revenue quotas.
Team Leadership (6 Members)
Lead, manage, and mentor a team of 6 Business Development Executives.
Set clear daily, weekly, and monthly activity targets.
Monitor calls, meetings, demos, and pipeline performance.
Conduct regular coaching sessions and performance reviews.
Support team members in deal closures and client negotiations.
Ensure CRM discipline, data accuracy, and follow-up consistency.
Drive a high-performance, target-driven sales culture.
Improve conversion rates and productivity across the team.
SaaS Solution Selling

You will sell a full-stack SaaS platform tailored for service-based businesses, including:

Appointment booking systems
POS and payment solutions
CRM and customer retention tools
Membership and loyalty programs
Inventory and stock control
Staff and payroll management
Marketing automation tools
Reporting and analytics dashboards
Multi-branch management systems

Pipeline & Forecast Management
Maintain a strong and qualified sales pipeline.
Track opportunities across all funnel stages.
Ensure accurate forecasting of monthly and quarterly revenue.
Identify pipeline risks and conversion gaps.
Ensure all activities are updated in CRM systems.
Reporting & Performance Analytics
Prepare daily, weekly, and monthly sales reports.
Track KPIs including:

Revenue generated
MRR / ARR performance
Conversion ratios
Sales cycle duration
Team productivity metrics
Pipeline coverage
Forecast accuracy

Provide insights on market trends, customer objections, and competitor activity.
Present performance updates to senior leadership.
Market Expansion & Strategy
Identify new business opportunities and market segments.
Develop strong relationships with salon/spa owners and industry stakeholders.
Participate in industry events, exhibitions, and networking activities.
Contribute to sales strategy, scripts, and go-to-market improvements.
Share market intelligence and competitor insights.

Required Experience & Qualifications

Bachelor's degree in Business, Marketing, or related field.
5–8+ years of B2B sales experience.
Minimum 3+ years in SaaS/software sales.
Minimum 2 years of team management experience (5–10 members preferred).
Proven track record of achieving individual sales targets.
Experience handling subscription-based or recurring revenue models.
Strong CRM experience (Salesforce, HubSpot, Zoho, etc.).

Preferred Experience

SaaS sales in salon, spa, wellness, retail, hospitality, or service industries.
Experience selling POS, CRM, ERP, HRMS, or booking systems.
GCC/UAE or international SaaS sales exposure.
Experience selling to SMB and mid-market businesses.

Skills & Competencies

Sales Skills

Consultative selling
Solution selling
Negotiation & closing
Pipeline management
Value-based selling

Leadership Skills

Team management
Coaching & mentoring
Performance management
Accountability building

Analytical Skills

Sales forecasting
KPI tracking
CRM reporting
Data-driven decision making

Personal Attributes

Target-driven mindset
High ownership & accountability
Strong communication skills
Resilient and persistent
Entrepreneurial thinking

Business Development Manager SaaS (Confidential)