About the Role

We are looking for a Senior Salesforce System Administrator with strong Lightning development capabilities to lead the evolution of our CRM landscape and directly support business growth.

This is a high-impact, hybrid Admin + Developer role where you will own the Salesforce platform end-to-end—optimizing sales processes, enabling data-driven decisions, and delivering scalable solutions that enhance productivity across the organization.

You will work closely with Sales, Customer Service, and Leadership teams to translate business needs into robust Salesforce solutions.

Key Responsibilities

Own and manage the Salesforce platform
User management, roles, profiles, permissions, and security model
System configuration, data integrity, and environment management
Design and implement scalable solutions on Lightning Platform
Develop using Apex, Lightning Web Components (LWC), and Flows
Build custom objects, validation rules, and automation
Drive sales process optimization
Enhance lead management, opportunity tracking, and pipeline visibility
Improve forecasting accuracy and reporting capabilities
Partner with business stakeholders
Gather requirements from Sales and Customer teams
Translate business needs into technical solutions
Manage integrations and data flows
Integrate Salesforce with external systems (ERP, contact center, marketing tools)
Ensure data consistency and reliability across platforms
Deliver insights and reporting
Build dashboards and reports to support decision-making
Enable leadership visibility on KPIs and performance
Ensure platform performance and governance
Monitor system health, troubleshoot issues, and manage releases
Enforce best practices in development, security, and data governance

Requirements

Experience:
3+ years of hands-on experience with Salesforce (Admin + Development)
Proven experience in Lightning Platform development
Technical Skills:
Strong expertise in Apex, LWC, Flows, and Salesforce configuration
Experience with Sales Cloud, including pipeline management and forecasting
Solid understanding of data models, security architecture, and automation tools
Business Acumen:
Deep understanding of sales processes, CRM lifecycle, and revenue operations
Ability to align Salesforce capabilities with business objectives
Certifications (Required/Preferred):
Salesforce Certified Administrator
Salesforce Platform Developer I
Soft Skills:
Strong stakeholder management and communication skills
Ability to work independently and drive initiatives end-to-end

Nice-to-Have

Experience with API integrations (REST/SOAP) and middleware tools
Exposure to Salesforce integrations with ERP or contact center platforms
Experience in insurance, financial services, or high-growth environments
Knowledge of Salesforce reporting tools, Tableau, or Power BI
Familiarity with DevOps practices (CI/CD for Salesforce)

Why Join Us

Own a critical platform that directly impacts revenue and customer experience
Work in a high-visibility role with strong exposure to leadership
Opportunity to shape and scale Salesforce in a growing organization
Be part of a digital transformation journey, driving real business outcomes
Collaborative environment with cross-functional impact

Call to Action

If you are passionate about building scalable CRM solutions and driving sales excellence through Salesforce, we would like to hear from you.

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