Account Manager, Regional Consumer Brands-Perfumery & Beauty

Location: this role will be based in Jordan.

As our successful Account Manager, RCB, P&B, you will lead and manage the account to grow sales and profitability according to objectives, by establishing dsm-firmenich as the clients key partner, winning projects, and selling profitably fragrances.

You will be working across Jordan and Syria, so it is essential you will have strong sales experience in these countries already.

Customers

Your key responsibilities:

Develop successful working relationship with (new and existing) clients, establish dsm-firmenich as key partner to obtain briefs for profitable business.
Define account objectives, develop commercial strategy, implement through account plan. Identify business opportunities, decision factors and success criteria and define action plan accordingly
Identify and document business potentials and competitive landscape
Monitor client satisfaction and initiate corrective action where needed
Negotiate with clients favorable commercial terms, including payment terms, prices for new business and increases for existing items. Maximizing business vitality

Projects

Anticipating clients needs and lead proactive projects to generate new business opportunities. Getting clear and complete briefing from clients, translating their needs into dsm-firmenich projects; brief creation and development teams
Define accurate pricing and margin parameters for each project, according to guidelines. Accurately inputting project information in project management system per rules (incl. regulatory and including project models rules in PE)
Lead/coordinate projects with internal partners and with clients (including fragrance submissions)
Drive projects towards the best possible solution for both the client and dsm-firmenich
Share visit reports, client information and feedback

Account Management

Manage products life cycle with MDM, demand planning, customer care and supply chain to ensure high level of service to clients and good working practices for dsm-firmenich (forecasts)
Build the account sales budget annually, monitor sales and profitability versus objectives, provide input to quarterly Sales projection
Monitor and optimize all other financial aspects of the account, in particular expenses (incl. market research) vs budget and clients overdue vs objectives
Make sure all commercial data and documentation are accurate and properly maintained
Follow B2A guidelines and be accountable for proper application of process

We Offer

A collaborative and growth-oriented work culture within a global organization.
A culture that prioritizes safety and well-being, both physically and mentally
Barrier-free communities within our organization where every employee is equally valued and respected regardless of their background, beliefs, or identity
An eagerness to be one team and learn from each other to bring progress to life and create a better future

You Bring

Bachelors or Masters degree or equivalent (business administration, economics, marketing, science)
Minimum of 3 to 5 years of flavor/ fragrance/ ingredient sales experience in a sales/ marketing FMCG
Essential you will have strong sales experience in Jordan and/or Syria is required
Extended product expertise (product, market, consumer, technical/ technology) and passion for fragrance
Ability to prepare and deliver presentations to clients and to demonstrate dsm-firmenich advantage
Ability to develop strategic plans, define, prioritize and implement action plans according to business opportunities and success factors
A team player, seen as a strong partner by the development teams involved in clients projects
Supply Chain understanding (product life cycle, demand planning, order pattern)
Languages: Arabic & English are required, additional languages will be a plus

About Dsm-firmenich

At dsm-firmenich, we don't just meet expectations we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions every single day. Whether it's fragrance that helps you focus, alternative meat that's better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you're making a difference, we'll make sure you're growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas They're essential to our future.

Because real progress only happens when we go beyond, together.

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we're committed to reflecting the world we serve.

We welcome candidates from all backgrounds no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we're here to help just let us know what you need, and we'll do everything we can to make it work.

Agency Statement

We're managing this search directly at dsm-firmenich. If you're applying as an individual, we'd love to hear from you. We're not accepting agency submissions or proposals involving fees or commissions for this role.

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