Description

Are you a self-starter with a passion for e-commerce, looking to expand your retail skillset and shaping the way the biggest brands work with Amazon

Sounds great. What will I be working on

As Brand Specialist, you will be part of the Amazon Vendor Services (AVS) team, which provides a suite of services designed to help Amazon's most strategic brands working across all key areas of retail business. You will work with vendors supplying the top brands on Amazon, acting as the main point of contact for them. Your priority will be to work backwards from the customer, identifying inputs to grow your brands and improve their performance. You will do this while facilitating great business relationships and ensuring vendors satisfaction with the service.

Key Responsibilities As a Brand Specialist Are

Own the relationship end-to-end with top brands
Partner internally with key retail functions to contribute to the definition of priorities and operational goals according to the brands needs
Partner with our Media Team to ensure best-in-class event execution
Define joint business plans and assist in delivering impact for the brands you support directly
Regularly audit metrics to continually drive quality of the AVS experience and deliver targets
Contribute to continuous enhancement and innovation within the AVS across MENA

Brand Specialists Work On a Variety Of Tasks For The Brands They Support, Typically Falling Within The Five Focus Areas. These Include But Are Not Limited To

Business Advice: Providing business advice based on deep financial analysis and reporting, to identify areas of opportunities
Selection: Helping grow the selection of products by managing the launch of new products and improving product discoverability
Availability: Support driving process improvement and operational excellence within our vendor community by reducing costs, defects, and lead times, while increasing innovation
Traffic: Analyzing traffic channels and working on initiatives to generate traffic by supporting the development and execution of marketing and merchandising campaigns
Conversion: Planning and executing promotional activities and improving customer journey on Amazon

Alongside this, you will contribute to improving the efficiency of the service itself. We are constantly working to build scale for this service through the right set of tools and cross-functional collaboration including but not limited to Tech teams.

This role is available in Dubai, United Arab Emirates

This role offers 360° exposure to different areas of the industry e-commerce, opening a multitude of career paths.

Key job responsibilities

Be the point of brand and category expertise for Amazon Tier 1 Vendors - serving as a trusted business advisor
Help by innovating new solutions to complex business challenges
Own and manage significant pool of Tier 1 Vendors
Developing, selling, implementing, and evaluating business plans to deliver or exceed on the vendor improvement plans
Collaborating with multi-functional teams (Marketing, Finance, Supply, Operations, among others)
Managing and improving pricing, visibility, and availability for your brands
Translate Category Business Plans into tangible action plans
Develop productive working relationships with the vendors and create the mutually beneficial value
Turn raw data and insights into actionable conclusions
Use analytical tools and integrate various data systems to develop new insights
Identify opportunities to improve our products, services, processes, systems, and tools
Work with different parts of the Amazon business to implement improvement projects, including working with category teams, product teams, and technical support team

Basic Qualifications

In final year of study for Bachelor's or Master's degree, or graduated in the last 24 months with a degree in Business, Science, Engineering fields or Supply Chain
Experience in key accounts management, projects management, customer facing roles or commercial roles
Excellent analytical, problem solving and negotiating skills
Advanced MS Office Skills (Excel proficiency is a must)
English proficiency: Arabic speaking is an advantage
UAE National with family book

Preferred Qualifications

Experience in digital and e-commerce space
Brand management of portfolio/regional roles
Previous Key Account Management experience is an advantage
MNCs experience especially in FMCG/E-commerce/Digital is preferred
Experience in process improvement
Experience managing large amounts of data
Experience using analytical specific tools such as Google Analytics, SQL or HTML

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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