Servicenow, Itsm, ITOM, Security Controls, Itil Foundation, Agile, Itam, Scrum, Release planning, ServiceNow AI automation, data integrity, platform standards, discovery, Cloud Practitioner, CMDB governance, Spm, CIS-ITSM, roadmap planning, Service Mapping, backlog management

ServiceNow AI and automation capabilities, Operational Excellence, ServiceNow platform architecture, CMDB governance, data integrity

Servicenow, Itil Foundation, Data Management, Product Ownership, Cloud practitioners, AI and automation, Integrations between ServiceNow and other systems, Agile or Scrum, Technical governance

Servicenow, Itsm, ITOM, Technical Leadership, Solution Design, Itil Foundation, Itam, Operational Excellence, Cloud practitioners, AI Automation Enablement, Service Delivery Operations Management, Customer and Vendor Engagement, Product Management, ServiceNow platform architecture, Mentorship and Training, Platform Strategy, Spm, Governance and Compliance, Agile or Scrum Certified, Integration Management