Would you like to make a difference to the environment Do you want to work for a global and ethical company Join us and help us provide energy-efficient solutions that make a difference to the environment We make what matters work.

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What You'll Do

The Specification & Technical Support Engineer will act as a technical advisor and solution expert, bridging the gap between partners, customers, and internal teams to demonstrate product value and ensure solutions meet customer and project requirements.

The role is responsible for providing high-quality technical support to customers and channel partners, including solution design, technical validation, quotation preparation, and resolution of technical issues.

Working closely with the sales team, the engineer will understand customer requirements, provide technical expertise, and clearly demonstrate how Eaton products and solutions address client challenges and life safety needs.

Additionally, the role serves as the company's technical interface with consultants, designers, and specifiers, presenting Eaton solutions and collaborating with their technical teams during project design, specification, and approval stages.

This position involves close engagement with clients and stakeholders to understand their needs, support successful project execution, and ensure long-term satisfaction with Eaton's products and services.

Key Responsibilities Architect and design solutions to align with customer requirements, projects specifications and industry best practices
Respond to technical queries during sales meetings and assist in RFP/RFI responses
Collaborate with sales, product management, and engineering teams to ensure accurate solution positioning and feasible implementation planning
Prepare and deliver technical presentations, product demonstrations, and solution workshops tailored to client specifications
Provide feedback from clients to influence product development and enhancements
Support sales teams in closing deals by validating technical feasibility and demonstrating solution fit
Assist in training sales teams and channel partners on product features, benefits, and competitive advantages
Establish and maintain strong relationships with key clients, consultants, industry professionals, and end users
Ensure timely and accurate quotations to address projects/opportunities in assigned areas
Actively get involved with consultants in tender specification of large projects, drive specifications, and convert into leads

Qualifications

Bachelor's degree in Electrical Engineering from an accredited university
4-6 years of professional experience in a similar role within Life Safety, Emergency Lighting (EML), Central Battery Systems (CBS), or safety industry
Proven experience working with consultants, designers, specifiers, and end users
Strong understanding of project specifications, tender processes, and design approvals
Experience supporting sales teams through technical validation and solution design
Fluency in English and Arabic is mandatory

Skills

Strong technical knowledge of:
Emergency lighting systems
Exit signs
Central battery systems
Life safety solutions and applicable standards
Excellent communication and presentation skills
Ability to translate customer and project requirements into compliant technical solutions
Strong analytical and problem‑solving abilities
Ability to work independently and collaboratively with cross‑functional teams
Proficient in computer applications, CRM systems, and design/engineering tools
Customer‑focused mindset with strong relationship‑building skills

What We Offer

Competitive compensation and benefits package – including health insurance and transportation allowance!
Exciting, challenging projects in a dynamic and collaborative team environment
We invest in your future – Eaton encourages internal promotions whenever possible. Your growth matters, so we provide ongoing learning & development opportunities through Eaton University.
We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies

Join us and be part of something that truly matters!

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Specification Engineer