Bitlocker, Intune, BSOD crash diagnostics, Ticketing system, Configuration imaging and deployment, O365 support, Break-fix support, File vault encryption, Basic network troubleshooting, Device provisioning, Windows 11, Microsoft Office Suite

DHCP, Printer Configuration, Macos, Networking Concepts, Dns, Subnetting, Vlans, Windows 10, Active Directory, O365 administration, VPN clients

Servicenow, Microsoft 365, It Service Management, ticketing platforms, meeting room technology, Mac operating system

System Administration, Microsoft 365, Infrastructure Support, IT support, Project Management

DHCP, Windows Server, IT support, Microsoft Office, Networking Concepts, Dns, Troubleshooting Hardware, desktop support, Windows 11

Windows Server, Networking, Exchange, Intune, Azure, Entra ID, Microsoft Windows 10 and 11, ITSM concepts, Teams, Sharepoint, ITIL 4 Foundation

Okta, M365, Intune, Iso 27001, Windows, Slack, Linux, Macos, Google Workspaces, SOC2, security fundamentals, NIST 800-171, Jamf, Zoom