Dsquares is more than just a loyalty program provider; our expertise lies in crafting loyalty solutions to give an unforgettable experiences that keep customers coming back for more. From concept to execution, we handle the entire loyalty journey, turning brands into beloved obsessions.

With our tech-savvy team and a passion for innovation, we're not just building programs; we empower businesses to build lasting relationships with their customers.

Our team is the heart of Dsquares. We believe that exceptional people create exceptional solutions. Our culture is built on openness, empowerment, and a shared passion for delivering extraordinary customer experiences. Join us and be part of a team that's redefining loyalty programs.

More than rewards, we create experiences. And more than customers, we build advocates.

About the role:

As a Delivery Product Owner (Delivery Squads), you will take end-to-end ownership of client delivery backlogs, ensuring solutions are built on Dsquares core loyalty platforms while managing complex integrations (fintech, ERP, POS, CRM, and external vendors).

This role combines deep product knowledge, technical expertise, and commercial awareness. You will work closely with delivery squads, project managers, and client stakeholders to capture requirements, translate them into clear deliverables, and validate solutions end-to-end — from APIs to mobile SDKs to frontend portals to backend flows.

Duties & Responsibilities:

Product & Technical Ownership

Develop strong expertise in Dsquares core loyalty platforms, modules, and commercial models
Drive reuse of existing product capabilities in delivery programs to ensure scalability and efficiency
Capture and translate client business needs into technical and functional requirements, user stories, and acceptance criteria
Validate deliverables end-to-end, including APIs, SDKs, integrations, and backend processes

Backlog & Delivery Management

Own and prioritize the delivery squad backlog, balancing client commitments with delivery capacity
Ensure backlog items are well-defined, estimated, and technically feasible
Collaborate with Squad Leads, Engineers, and Project Managers to align on scope, risks, and timelines

Integration & Documentation

Manage technical requirements for integrations with third-party systems (fintech, ERP, POS, CRM, vendors)
Produce high-quality documentation: API specs, Mobile SDK guides, functional specifications, and user manuals
Act as a hands-on owner by testing and validating deliverables to ensure readiness before handover

Stakeholder Engagement

Serve as the primary point of contact for technical and functional questions within delivery squads
Collaborate with UX, System Operations, Fraud, and Support teams to ensure sustainable handover and operations
Engage with client stakeholders to align on scope, priorities, and continuous improvement needs

Continuous Improvement

Capture lessons learned and feed insights back into the product roadmap and delivery playbooks
Monitor product and integration performance post-delivery and recommend enhancements
Support the Head of Delivery in refining delivery processes and KPIs

Requirements

Required Skills & Abilities:

Excellent communication and stakeholder management skills, both technical and business-facing
Strong problem-solving, analytical thinking, and ability to manage complex integrations
Proficiency in agile methodologies (Scrum, Spotify Squads)
Ability to write and review technical documentation, API payloads, system flows and business analysis docs
Proactive, detail-oriented, and comfortable in a fast-paced, multi-client environment

Education & Experience:

Bachelor's degree in Computer Science, Software Engineering, or related field
5+ years of experience in Technical Product Ownership, Solution Delivery, or Integration-heavy Product Management
Background in loyalty, fintech, SaaS, or enterprise platforms strongly preferred
Experience delivering solutions involving APIs, SDKs, and third-party integrations
Product management certifications (e.g., CSPO, SAFe PO) are a plus but not required

Benefits

Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover, plus extra days off for every year you're part of the team.
Financial Growth: Reap the rewards of your hard work with our annual profit share and competitive compensation packages
Work-Life Balance: Achieve optimal well-being with our hybrid work environment, generous maternity and paternity benefits, and regular team-building events
Continuous Development: Expand your horizons through our commitment to learning and development opportunities.
Perks and Privileges: Celebrate your journey with us through birthday offs, mobile allowances, transportation support, and a host of other employee-centric perks