Job Location:

Oaks Ibn Battuta Gate Hotel Dubai

At Oaks, we've got over 55 destinations across Australia, New Zealand, Asia and beyond — and we're always ready to be explored, experienced, or turned into something unexpected. You'll find us right where the action is: vibrant teams, a workplace culture that doesn't take itself too seriously, and real room to grow.

Whether it's a city stopover or a beachside resort, every Oaks property runs on the energy of people who genuinely enjoy what they do. If you want to work somewhere with personality, purpose, and the kind of team that ends up in the same group chat — there's an Oaks with your name on it.

Responsibilities

As a Room Attendant, you will have a significant influence on our guests experience. Your attention to detail in the preparation of their rooms is essential and will appeal to many of their senses - touch, smell, sight and hearing. Your key responsibilities will include:

Ensuring guest rooms and bathrooms are thoroughly cleaned and prepared to the highest standard, exceeding guest expectations
Making beds with fresh linens and ensuring all bedding is crisp and wrinkle-free
Restocking guest amenities, including toiletries, tea and coffee supplies, and minibar items
Vacuuming carpets, mopping hard floors, and dusting all surfaces
Cleaning and sanitising bathrooms, including toilets, showers, bathtubs, and sinks
Reporting any maintenance issues or damaged items to the Housekeeping Supervisor
Responding promptly and courteously to guest requests for additional amenities or services
Maintaining the cleanliness and organisation of housekeeping storage areas and trolleys
Adhering to all health and safety regulations, including the proper use of cleaning chemicals and equipment
Respecting guest privacy and confidentiality at all times
Collaborating with other departments to ensure a seamless guest experience
Participating in regular training sessions to stay updated on best practices and new cleaning techniques
Assisting with laundry duties as required, including sorting, washing, and folding linens
Contributing to the hotel's sustainability efforts by following eco-friendly cleaning practices and minimising waste

Your meticulous approach to room preparation will ensure that our guests experience starts off on the right note, setting the tone for an exceptional stay at our establishment.

Qualifications

At least 1 year working experience in housekeeping
Good interpersonal skills
Fair English communication skills
Eye for detail
Physical stamina and ability to stand for extended periods
Flexibility to work various shifts, including weekends and holidays
Knowledge of cleaning products and their safe usage
Ability to work efficiently in a fast-paced environment
Strong time management skills
Willingness to adhere to grooming and uniform standards
Basic computer skills for logging completed tasks
Ability to work both independently and as part of a team
Discretion when dealing with guest belongings and information
Commitment to maintaining high standards of cleanliness and hygiene

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