Position: Senior Manager – Business Development (FinTech & Innovation)

Location: Dubai, UAE

About the Role

A leading organization in the financial services sector is seeking an experienced Senior Manager – Business Development(FinTech & Innovation) to drive business growth, develop strategic partnerships, and strengthen relationships with clients and ecosystem partners. This role is ideal for a commercially driven professional with strong knowledge of the financial services and FinTech landscape, excellent stakeholder management skills, and a passion for building high-value business relationships.

Key Responsibilities

Develop and manage relationships with strategic clients, channel partners, and key stakeholders to drive business growth.
Identify, attract, and onboard new clients and business partners across local and international markets.
Build and execute business development strategies to support organizational growth objectives.
Conduct market research and competitor analysis to identify emerging opportunities, industry trends, and market developments.
Support the development of market entry strategies and client acquisition initiatives.
Manage the end-to-end client onboarding journey while coordinating with internal stakeholders to ensure a seamless client experience.
Maintain high levels of client satisfaction by providing proactive relationship management and ongoing support.
Collaborate with cross-functional teams to improve business processes, enhance client experience, and optimize operational efficiency.
Support CRM enhancement initiatives and leverage data to improve client engagement and productivity.
Represent the organization at industry events, conferences, networking forums, and business meetings to strengthen market presence and generate new opportunities.
Promote the organization's value proposition and maintain a consistent professional brand image.
Ensure compliance with organizational policies, information security requirements, and governance standards.

Requirements

Bachelor's degree in Business Administration, Marketing, Finance, or a related discipline.
6–8 years of experience in business development, client relationship management, or partnership development within the financial services sector.
At least 4 years of managerial or leadership experience.
Strong understanding of the financial services, FinTech, banking, or innovation ecosystem.
Proven track record of developing strategic partnerships and delivering business growth.
Excellent relationship management, communication, negotiation, and presentation skills.
Strong analytical, strategic thinking, and problem-solving capabilities.
Experience working with CRM systems and managing client engagement processes.
Fluent in English (Arabic is an advantage).

Preferred Background

Experience within one or more of the following sectors is highly desirable:

Financial Services
Banking
FinTech
Digital Payments
Wealth & Asset Management
Capital Markets
Financial Technology Ecosystems
Innovation Hubs
Regulatory or Financial Free Zones

Senior Manager Business Development (FinTech & Innovation )