About Bosta:

Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.

The Role:

follow-up of newly joined couriers during their first 30 days.

The role focuses on attendance tracking, communication, data follow-up, and field support to ensure

smooth onboarding and operational readiness.

Job Code :

2026OPER-129

Key Responsibilities:

Follow up daily attendance and sign-off for new couriers through sheets and tracking tools
Monitor onboarding WhatsApp groups and ensure daily compliance (hub check-in location & end-of-day confirmation)
Act as first-line support for couriers during their first month
Escalate critical issues (cash discrepancies, repeated absence, operational risks) to Fleet Onboarding Supervisor
Conduct field visits to hubs when required to assess onboarding status and commitment
Coordinate with Hub Supervisors to validate courier attendance and engagement
Maintain and update onboarding trackers accurately
Prepare brief daily and weekly status reports
Support enforcement of onboarding SOPs and guidelines

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Fleet Incubation Senior Coordinator