Job Description

The Senior IT Business Analyst is responsible for analyzing business needs, translating them into system requirements, and ensuring that IT solutions effectively support business operations and strategic objectives. The role works closely with business stakeholders, technical teams, and vendors to deliver scalable and efficient solutions.

Key Responsibilities

Business Analysis
Gather, analyze, and document business requirements from stakeholders
Translate business needs into functional and technical specifications
Conduct workshops and meetings with business users to understand requirements
Perform gap analysis between current processes and proposed solutions
System Implementation & Support
Support implementation of enterprise systems such as SAP S/4HANA, SuccessFactors, Ariba, and other business applications
Work with technical teams and vendors to ensure correct system configuration and integration
Assist in testing, user acceptance testing (UAT), and system validation
Process Improvement
Identify opportunities for automation and process optimization
Recommend technology solutions to improve operational efficiency
Document and improve business processes and workflows
Stakeholder Management
Act as the liaison between business users and IT teams
Provide guidance and support to end users on system capabilities
Communicate project updates, issues, and risks to management
Documentation & Reporting
Prepare Functional Requirement Documents (FRD), Business Requirement Documents (BRD), and process documentation
Maintain system documentation and knowledge base
Generate reports and analysis to support decision making
Project Support
Participate in IT projects including planning, implementation, and deployment
Ensure project deliverables meet business expectations
Coordinate with vendors and external consultants when required

Requirements

Qualifications
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field
- Relevant certifications such as CBAP, PMI-PBA, or SAP certifications are preferred
Experience
- 6-10 years experience in Business Analysis or IT Business Solutions
- Experience working with ERP systems such as SAP S/4HANA, SuccessFactors, and Ariba
- Experience in system implementation, integration, and process improvement
Key Skills
- Business Process Analysis
- Requirements Gathering & Documentation
- ERP Systems (SAP S/4HANA / SuccessFactors / Ariba)
- Stakeholder Management
- Data Analysis & Reporting
- Problem Solving & Analytical Thinking
- Communication & Presentation Skills

Sr. IT Business Analyst