Our story

At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight.

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It's why we're so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com .

Alight requires all virtual interviews to be conducted on video.

Job role:

Analyst

Key Expectations

Configure and test the Alight's proprietary Core Benefit Administration™ (CBA)

System To Meet Client Requirements.

Deliver low to medium complexity analysis and test plans with high accuracy and completeness.
Ensure system configurations and test regimes reflect the technical capabilities of the platform.
Support client delivery priorities by adhering to timelines and quality standards.
Mentor and coach new hires on system configuration and test execution.

Required Skills

Strong analytical and logical reasoning skills.
Working knowledge of Software Development Life Cycle (SDLC) principles.
Understanding of system testing and software quality assurance best practices.
Ability to apply basic relational database concepts (tables, keys, SQL/DB queries)
Tools knowledge: JIRA,
Ability to troubleshoot basic system defects and debug issues.
Strong communication, task management, and stakeholder coordination skills.
Good understanding of US Benefits administration – Health & Welfare domain
Understanding of Files landscape – Vendor, Payroll files, 834, Non-834 files

Soft-Skills:

Attention to detail and quality ownership mindset
Ability to work in distributed/onshore–offshore teams
Proactive issue identification and risk escalation
Adaptability to changing client needs and agile delivery environments
Customer‑centric approach and empathy for end users

Role Description

The Analyst – Technology role is responsible for configuring and testing Alight's proprietary Core Benefit Administration™ (CBA) system and delivering low to medium complexity analysis and test plans that accurately reflect the system's technical capabilities and client requirements.

The role involves designing and configuring system tables and parameters, planning and deploying effective test suites, and executing structured testing regimes for benefits program design and software application development. The Analyst reviews client requirements documentation, ask clarifying questions, and supports analysis and test planning while adhering to delivery timelines and priorities.

The incumbent applies prior experience to ensure accuracy and completeness of analysis and test plans, remains aware of client business needs, and adapts to changing priorities. The role also includes mentoring and coaching new hires on system configuration and test execution, troubleshooting system defects, and proactively escalating risks or issues when required.

Education:

B.Tech (CS / IT / ECE) or MCA – mandatory Experience
Relevant experience in the US Benefits domain and Benefits Administration
Experience in system testing and software quality assurance methodologies
Ability to read and interpret basic programming logic

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [HIDDEN TEXT] .

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Analyst (Health & Retirement Solutions)