Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.

Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents and a recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.

Role Overview

We are looking for a detail-oriented, creative, and tech-savvy Social Media Executive to support the execution of MultiBank Group's global social media activities across all platforms while leveraging AI-powered marketing tools to enhance content creation, audience engagement, and campaign performance.

This role is focused on delivering consistent, high-quality content, supporting campaign rollouts, utilizing AI-driven solutions for content optimization and workflow efficiency, and ensuring daily social media operations run smoothly and on schedule.

You will work closely with the Social Media Manager, Marketing, Design, and Video teams to strengthen MultiBank's digital presence and help drive innovation through emerging social media and AI technologies.

Key Responsibilities

Social Media Execution

Execute daily social media posting across all assigned platforms.
Support the implementation of the social media content calendar.
Ensure all content is published on time and follows platform best practices.
Monitor social channels and flag important trends, comments, or risks.
Utilize AI-powered tools to optimize post scheduling, content performance, and audience engagement.

Content Coordination & AI Content Support

Coordinate with design, video, and marketing teams to gather content assets.
Support content ideation and development using AI-powered content creation and research tools.
Ensure content follows brand tone, visual guidelines, and compliance requirements.
Support campaign launches, product promotions, and marketing initiatives.
Assist in generating social media copy, captions, and content variations using AI tools while maintaining quality and brand consistency.

Community & Platform Support

Monitor comments, messages, and engagement activity where required.
Escalate sensitive or high-priority interactions internally.
Help maintain positive brand presence across platforms.
Identify emerging social media trends, platform updates, and content opportunities.

Performance & Reporting Support

Track post performance, engagement metrics, and audience growth.
Support preparation of social media reports and insights.
Identify content trends and suggest improvement opportunities.
Leverage AI-powered analytics and reporting tools to uncover performance insights and optimize content strategies.

Operational Support

Maintain organized content folders, scheduling tools, and asset libraries.
Support social coverage for events, exhibitions, webinars, and campaigns.
Assist with content uploads, captions, tagging, and publishing accuracy.
Support the implementation of AI-driven workflows and automation processes to improve team efficiency.

Qualifications & Skills

Bachelor's degree in Marketing, Communications, Media, Digital Marketing, or a related field.
1–3 years of experience in social media management, content marketing, or digital marketing.
Experience in Fintech, FX, CFD, Crypto, or Financial Services is a strong advantage.
Good understanding of social media platforms, content formats, and audience engagement strategies.
Familiarity with AI-powered marketing tools such as ChatGPT, Gemini, Claude, Canva AI, Midjourney, or similar platforms is highly desirable.
Basic understanding of social media analytics and reporting tools.
Strong attention to detail and ability to work in fast-paced environments.
Strong communication, organization, and coordination skills.
Fluent English required; Arabic is a strong advantage.

Why Join Us

Join an industry-leading global financial institution.
Receive a competitive salary and comprehensive employee benefits.
Access opportunities for professional growth and career advancement.
Gain hands-on experience with cutting-edge AI marketing and content technologies.
Be part of a collaborative, inclusive, and dynamic work environment.
Contribute to a culture committed to innovation and professional excellence.

Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance.