Technical Support, Troubleshooting, Java/SQL, Zendesk/Jira, Tomcat/Weblogic, Knowledge Base Development

email protocols such as SMTP, RFC standards, Google Workspace Admin Console management, Linux Unix command line and OS fundamentals, troubleshooting network protocols, web technologies HTML CSS JS HTTP SSO SAML OAuth proxies load balancers HAR analysis

Sql, AWS, Api, Log Analysis, Iis, MS SQL, Rest Apis, Linux, Windows operating systems, Contact Center Outbound, Troubleshooting, ip networking

Data Analytics, Sql, Networking, Python, Vpn, R, IoT device management, Remote server management, OTA updates