Description

Program Manager, AI Governance Enablement

External Job Description

Finance Operations (FinOps) is seeking an L5 Program Manager to lead AI Governance Enablement across FinOps Service Centers (SCs). This role will design and operationalize governance frameworks that ensure AI solutions built by employees move from prototype to production responsibly — meeting security, compliance, and data privacy standards without slowing innovation. This role requires someone who can build structure where none exists, translate complex regulatory requirements into actionable guidance, and serve as the bridge between builders and governance teams.

You will own the governance enablement pipeline — tracking solutions from ideation through formal sign-off, building self-service toolkits that help builders get it right the first time, and partnering with FinOps Risk Governance (FORGE) and Controllership teams to ensure every solution meets the bar before deployment. Success is measured not by how many solutions you block, but by how many you help clear — faster, with fewer iterations, and with full compliance intact.

Key Job Responsibilities

Governance Enablement & Frameworks

Design and maintain governance enablement frameworks that guide employees from prototype to production-ready solutions, reducing rework and accelerating time-to-clearance
Build self-service toolkits, checklists, and playbooks that help builders understand what good looks like before they submit for formal review
Create role-specific governance guidance for different solution types (automation, agentic AI, data-driven tools) across regulatory environments

Partnership with Amazon Responsible AI / FORGE / Controllership

Serve as the operational bridge between builders and FORGE — ensuring solutions arrive at review well-prepared and complete
Maintain regular cadence with Amazon Responsible AI and FORGE teams to stay current on evolving standards, policy updates, and compliance requirements
Identify patterns in review feedback and work with FORGE to create scalable solutions that address recurring gaps

Risk Visibility & Monitoring

Own the AI solution risk register — tracking all active prototypes, their governance status, risk classification, and deployment readiness
Build and maintain governance dashboards that provide leadership with real-time visibility into pipeline health, clearance rates, and compliance posture
Conduct periodic risk assessments across deployed solutions and flag emerging concerns before they become incidents

Governance Awareness & Culture

Drive governance awareness programs that help employees understand why governance exists and how to work with it — not around it
Support AI Prototyping Camps with on-the-ground governance guidance, helping builders embed compliance from day one
Translate regulatory requirements (DPDP Act, EU AI Act, SOX) into plain-language guidance that non-technical employees can act on

Measurement & Continuous Improvement

Define and track governance KPIs: time-to-clearance, first-pass approval rate, unreviewed deployment count, risk register coverage
Conduct quarterly governance maturity assessments and recommend improvements to frameworks based on builder feedback and review outcomes
Establish feedback loops between builders, governance reviewers, and program leadership to continuously improve the enablement experience

Basic Qualifications

8+ years of professional experience with 5+ years in program management, governance, risk management, or compliance roles
Demonstrated ability to build frameworks and processes from scratch in ambiguous environments
Working knowledge of AI/ML fundamentals and responsible AI principles
Experience managing cross-functional stakeholder relationships and influencing without direct authority
Strong documentation, communication, and data analysis skills
Background in finance operations, shared services, or similar operational environments preferred

Preferred Qualifications

Experience working with global cross-functional teams across multiple time zones
Familiarity with DPDP Act 2023, EU AI Act, NIST AI RMF, or ISO/IEC 42001
Certification in risk management (CRISC, CISM), privacy (CDPSE), or project management (PMP, Agile)
Experience with Amazon Q, Bedrock, or low-code AI platforms
Track record of operationalizing governance for a function that previously had no formal framework
SOX compliance exposure, particularly related to AI-augmented financial processes
MBA or advanced degree in Business, Technology, Risk Management, or related field

Basic Qualifications

6+ years of creating process improvements with automation and analysis experience
6+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience
Bachelor's degree
6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience
8+ years of professional experience with 5+ years in program management, governance, risk management, or compliance roles
Demonstrated ability to build frameworks and processes from scratch in ambiguous environments
Working knowledge of AI/ML fundamentals and responsible AI principles
Experience managing cross-functional stakeholder relationships and influencing without direct authority
Strong documentation, communication, and data analysis skills
Background in finance operations, shared services, or similar operational environments preferred

Preferred Qualifications

MBA
Experience in creating process improvements with automation and analysis
Experience working with global cross-functional teams across multiple time zones
Familiarity with DPDP Act 2023, EU AI Act, NIST AI RMF, or ISO/IEC 42001
Certification in risk management (CRISC, CISM), privacy (CDPSE), or project management (PMP, Agile)
Experience with Amazon Q, Bedrock, or low-code AI platforms
Track record of operationalizing governance for a function that previously had no formal framework
SOX compliance exposure, particularly related to AI-augmented financial processes
MBA or advanced degree in Business, Technology, Risk Management, or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - ADCI HYD 13 SEZ - H84

Job ID: A10431372

Program Manager AI Governance Enablement