Mӧvenpick Hotel & Residences Riyadh

Job Description

We are seeking a professional and friendly Receptionist to join our team in Mӧvenpick Hotel & Residences Riyadh, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for our guests, clients, and colleagues. The ideal candidate will be detail-oriented, guests-focused, and highly organized, with the ability to handle multiple tasks efficiently.

Greet and welcome visitors, guests, and clients in a professional and friendly manner
Manage the front desk area, ensuring it remains tidy and presentable at all times
Handle incoming phone calls, emails, and other communications, directing them to appropriate departments or individuals
Schedule appointments and maintain calendars for executives and meeting rooms
Assist with check-in and check-out procedures for guests
Manage visitor logs and issue visitor badges as required
Provide general administrative support, including data entry, filing, and document preparation
Coordinate mail and package deliveries, ensuring proper distribution
Assist with basic office management tasks, such as ordering supplies and maintaining inventory
Support other departments with various administrative tasks as needed
Ensure the security and confidentiality of guest and company information
Stay informed about company events, staff movements, and other relevant information to provide accurate assistance to visitors and callers

Qualifications

Education: High school diploma or Bachelor's required; diploma in hospitality or tourism preferred.

Experience: 1–2 years in hotel front desk or guest services preferred.

Technical: Familiar with hotel PMS (Opera, Oracle), MS Office; fast typing in English and Arabic.

Languages: Fluent Arabic, proficient English;

Soft Skills:

Excellent communication and interpersonal abilities.

Professional appearance and hospitality demeanor.

Strong problem-solving and multitasking under pressure.

Attention to detail and organizational skills.

Flexibility with shift schedules (including weekends and holidays).

Receptionist (Saudi National)