Job Description

NAS is unique within the Enterprise. We work across almost every American Express business unit as well as external partners, providers, and key industry stakeholders. We are known to be intellectually curious problem solvers as we tackle the most imperative initiatives facing the payments industry today.

The Token team within NAS works to deliver tokenization solutions to meet the evolving demands of global payment networks and adapt to local market needs while ensuring continued global interoperability. This enables the Enterprise to attract new customers, operate in new markets, react to changing regulatory demands, and process new/emerging types of payments. A role on this team will challenge you to broaden your skills and industry acumen in a collaborative, diverse and inclusive team environment.

How will you make an impact in this role

Are you a motivated, hardworking and passionate individual If you want to join an engaging and fast paced product this could be the role for you. Reporting to the Director of Token Product Delivery, you will partner with business stakeholders and technologies team to envision and deliver network and enterprise priorities.

Responsibilities

Product ownership and delivery for the India token capabilities to fulfil and meet the RBI regulatory standards set for networks for secure transaction processing.
Actively participate in all required cadence based SAFe agile ceremonies like daily stand ups, sprint planning, feature refinement, solution refinement, program increment planning (PI planning), show and tell, retrospectives, etc. to lead engineering scrum teams for product feature development
Project analysis for use case impacts including planning and coordinating day-to-day activities
Effectively manage projects, develop project plans, track project status, and ensure timely completion of projects
Develop Spreadsheets, Power Point Presentations, and Process Maps to document requirements for engineering team
Quickly grasp complex concepts required to manage projects and effectively communicate with key stakeholders and cross-functional teams
Build and maintain relationships with all key stakeholders within and outside the program to ensure smooth delivery of results

Qualifications

Prior Product Ownership experience is highly desired
Prior experience working directly with an engineering team is good to have
Strong analytical and problem-solving skills
High level of flexibility with the ability to absorb new information and adapt to change quickly
Excellent written and verbal communication skills, including the ability to articulate complex technical details in simple, easy to understand manner
Ability to work independently and interact effectively with at all organizational levels
Ability to handle multiple assignments and tasks independently/with minimal supervision
Bachelor's Degree in appropriate field of study or equivalent work experience (2+ years)
Experience / Understanding / Certification in Scaled Agile Framework (SAFe) or Project Management or Agile Software Development Methodology is a plus.
Motivated self-starter and keen learner

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Senior Associate - Digital Product Management