All applicants please note: All candidates must be based in Dubai for the face to face interview process.

The role of Client Engagement Manager (CEM)/Account Manager centers around the sale of IFZA licenses and products and the building of solid relationships with Professional Partners and Clients, built on transparency and trust.

This role requires to develop relationships and generate business from existing partners, and source new leads in order to meet sales targets. CEM's are also required to liaise with sales support, operations team, finance department and corporate trainers to ensure clients are fully informed of our products and services and the status of their applications.

Key Responsibilities

Driving and monitoring sales through our network of Professional Partners to meet sales targets
Building and maintaining strong and long-lasting customer relationships
Generating and implementing business development strategies to secure new sales opportunities and professional partnerships
Organizing and attending regular meetings with new and existing Professional Partners and Clients
Assisting with any queries, questions, and concerns from Professional Partners and Clients
Engaging in all CRM activities, staying abreast of its features in order to utilize and maximize system benefits
Gathering feedback from clients and prospects and share feedback with internal teams.
Liaising closely with marketing, finance, sales support, and operations to keep clients updated
Following up on client payments
Engaging in all CRM activities, staying abreast of its features in order to utilize and maximize system benefits

Required Profile

Proven track record in sales/client engagement/account management
Proven track record of meeting and exceeding targets
Background in customer service/relationship management
Working knowledge of CRM platforms
Full English proficiency is required. Any additional languages are a plus.
Valid driver's license and own transport.

Compensation

Competitive base salary + commission

Sales Account Manager