About The Company

Our client is a well-established food and beverage distribution company serving hotels, restaurants, cafés, retailers, and hospitality businesses across the UAE. The organization is recognized for its commitment to product quality, customer service excellence, and efficient supply chain operations. With a growing portfolio of premium food and beverage products, the company continues to expand its market presence through strong operational capabilities and customer-focused solutions. The business offers a dynamic environment where teamwork, accountability, and service excellence are highly valued.

Position Overview

We are seeking an organized, proactive, and resilient Sales & Logistics Coordinator to support both sales operations and delivery execution. This role requires someone who can effectively coordinate between customers, sales teams, warehouse operations, and delivery drivers while maintaining excellent service levels in a fast-paced environment.

Candidates with Food & Beverage distribution experience will be strongly preferred. Experience using Zoho CRM/ERP is highly desirable.

Key Responsibilities

Sales Coordination

Process and track customer orders from placement through successful delivery
Maintain accurate customer, pricing, and contract records within CRM/ERP systems
Prepare quotations, proposals, and sales reports
Manage customer inquiries, product sample requests, and follow-up communications
Support onboarding of new customer accounts including cafés, restaurants, hotels, and retail outlets
Assist with product launches, promotions, and pricing updates
Coordinate effectively with the sales team to ensure smooth order fulfillment

Logistics & Delivery Coordination

Coordinate daily delivery schedules with drivers and dispatch teams
Support route planning and route optimization across the UAE
Monitor delivery progress and resolve delays, failed deliveries, returns, and customer issues
Coordinate fleet availability against daily and weekly order volumes
Monitor stock availability and communicate potential fulfillment challenges
Liaise with warehouse teams to ensure timely order picking and dispatch
Maintain clear communication between sales, warehouse, logistics, and customers

Requirements

1-3 years of experience in Sales Coordination, Logistics Coordination, Customer Service, Order Management, or Sales Support
Previous experience within Food & Beverage, FMCG, Distribution, or HORECA industries is highly preferred
Experience using CRM/ERP systems; Zoho experience is a strong advantage
Knowledge of UAE locations, delivery routing, and logistics coordination
Strong personality with the ability to manage competing priorities and handle pressure effectively
Excellent communication and stakeholder management skills
Strong organizational and multitasking abilities
Proficiency in Microsoft Excel and reporting
Ability to coordinate effectively across sales, warehouse, logistics, and customer teams

Benefits

Salary: AED 6,000 - AED 7,000 per month (depending on experience) + Other Benefits as per company Norms and UAE Labour Law

Sales & Logistics Coordinator (Food & Beverage Distribution)