We're Hiring: HR Business Partner

Location: Riyadh, Saudi Arabia Company: Smart Integrated Solutions

Sector: Integrated Facilities Management (IFM)

ROLE OVERVIEW

The HR Business Partner will act as a strategic and operational HR advisor to the President IFM and the SIS leadership team, supporting the development of a high-performing, compliant, and people-focused organisation.

This role is responsible for partnering with business leaders to align HR initiatives with business objectives, including workforce planning, talent acquisition, employee relations, performance management, Saudisation, compliance, organisational development, and HR policy implementation.

The HR Business Partner will play a key role in building and maturing the HR function for SIS, ensuring that HR practices support business growth, operational effectiveness, employee engagement, and full compliance with KSA Labour Law and government requirements.

KEY RESPONSIBILITIES

Strategic HR Business Partnering

Partner with the President IFM and senior managers to understand business priorities and translate them into effective HR plans and people initiatives.
Provide proactive HR advice and guidance to management on workforce planning, organisational structure, employee performance, engagement, retention, and compliance.
Support leadership in identifying current and future manpower requirements in line with SIS's operational growth plans.
Act as a trusted advisor to managers, supporting consistent and commercially sound people decisions.
Provide HR insights and reporting to support business planning, headcount management, Saudisation planning, and workforce cost control.

Workforce Planning, Recruitment & Onboarding

Lead and manage the end-to-end recruitment process for SIS vacancies, including job profiling, job posting, CV screening, interview coordination, offer management, and pre-employment checks.
Work closely with business leaders to develop and maintain the SIS manpower plan, ensuring recruitment activity supports operational requirements.
Maintain accurate recruitment trackers and provide regular updates on vacancies, hiring progress, headcount status, and recruitment challenges.
Support managers in defining role requirements, selection criteria, and interview evaluation processes.
Oversee the onboarding process for all new hires, ensuring employment contracts, visa documentation, system access, inductions, and probation objectives are completed accurately and on time.
Liaise with recruitment agencies, government portals, and AHC HR where required to source candidates efficiently.

Employee Relations & Manager Advisory

Serve as the main HR point of contact for managers and employees, providing clear and practical guidance on HR policies, employment matters, and KSA Labour Law requirements.
Advise and support managers on employee relations cases, including disciplinary matters, grievances, absence management, probation reviews, performance concerns, and terminations.
Ensure all employee relations matters are handled fairly, consistently, confidentially, and in compliance with KSA Labour Law.
Support the development of a positive employee relations culture through early intervention, coaching, and clear communication.
Maintain accurate documentation for employee relations cases and ensure appropriate records are kept.

Performance Management & Talent Development

Support the implementation of performance management processes, including goal setting, probation reviews, annual performance reviews, and performance improvement plans.
Coach managers on effective performance conversations, feedback, documentation, and development planning.
Identify training and development needs in collaboration with department heads and support the coordination of relevant learning activities.
Maintain training records and support the QHSE Manager with induction and compliance training logistics.
Support succession planning and talent development initiatives as the business grows.

HR Policies, Governance & Compliance

Develop, implement, and maintain SIS's HR policy framework, including employment contracts, leave policies, disciplinary procedures, grievance processes, performance management, and employee handbook content.
Ensure HR policies and practices are aligned with KSA Labour Law, HRSD regulations, and applicable Ministry requirements.
Provide guidance to managers and employees on policy interpretation and consistent application.
Maintain accurate and confidential employee records and HR data in the HR management system.
Support internal HR audits and ensure employee files, contracts, government documents, and compliance records are complete and up to date.

Saudisation & Government Compliance

Monitor SIS's Nitaqat status and develop practical strategies to meet and maintain required Saudisation targets across the workforce.
Partner with business leaders to identify suitable roles for Saudi talent and support Saudi recruitment, retention, and development initiatives.
Manage employment-related government processes, including IQAMA, work permits, GOSI registration, Muqeem, Qiwa, Mudad, HRSD portals, and related compliance requirements.
Ensure all employment practices and employee documentation comply with KSA Labour Law and government regulations.
Maintain awareness of changes in Saudi employment regulations and advise management on potential business impact.

Payroll Support & HR Operations

Provide accurate monthly payroll inputs to the Finance Manager, including starters, leavers, salary changes, overtime, allowances, deductions, unpaid leave, and other payroll-related changes.
Manage GOSI registrations, monthly contribution updates, and related reporting.
Administer employee benefits, leave records, attendance records, and expense reimbursement coordination in accordance with SIS policies.
Support HR reporting, including headcount reports, turnover analysis, Saudisation reports, recruitment status, and employee data updates.
Continuously improve HR processes to increase efficiency, accuracy, compliance, and employee experience.

QUALIFICATIONS & EXPERIENCE

Bachelor's degree in Human Resources Management, Business Administration, or a related discipline.
Minimum 5 years HR experience, including experience in an HR Business Partner, HR Generalist, or senior HR advisory role.
Strong knowledge of KSA Labour Law, HRSD regulations, Nitaqat requirements, and government employment portals.
Hands-on experience with IQAMA, work permits, GOSI, Qiwa, Muqeem, Mudad, and other KSA employment compliance processes.
Experience supporting managers with employee relations, performance management, recruitment, onboarding, and HR policy implementation.
Experience in workforce planning, manpower tracking, HR reporting, and headcount management.
Proficiency in HR information systems and Microsoft Office.
Arabic language skills, spoken and written, are essential.
Strong English communication skills, spoken and written.

CIPD qualification Level 5 or above, SHRM certification, or equivalent HR professional qualification.
Experience in facilities management, construction, contracting, real estate, or services sectors.
Experience working within a group HR environment with shared services support.
Experience supporting Saudisation strategies and Saudi talent development initiatives.
Previous experience building or maturing an HR function in a growing organisation.

COMPETENCIES & PERSONAL ATTRIBUTES

Business Partnering
Knowledge of KSA HR Law
Employee Relations Judgement
Strategic Workforce Planning
Communication
Organization & Follow-Through
Proactivity
Discretion & Integrity
People Focus

Human Resources Business Partner