About the Role

The HVAC Technician (Applied & DX) is responsible for the Installation, Operations, Maintenance, Troubleshooting and Repair of Applied and DX systems to ensure reliable operation and high customer satisfaction. Based in Doha, Qatar, this role requires hands-on technical expertise, strong diagnostic capability, and adherence to safety and service quality standards. The technician will execute service activities independently on-site while coordinating closely with supervisors and service teams to meet contractual SLAs and operational targets.

How You Will Make an Impact

Service Execution & Technical Support

Perform installation, maintenance, troubleshooting, and repair of Applied (Chillers, AHUs, FCUs) and DX & VRV / VRF systems.
Diagnose electrical, mechanical, and control faults and carry out corrective actions efficiently.
Support commissioning, operation & maintenance activities to ensure systems operate as per OEM standards.

Troubleshooting & System Performance

Identify root causes of system issues and minimize repeat breakdowns.
Optimize system performance through proper servicing, parameter checks, and minor adjustments.
Escalate complex or recurring technical issues to supervisors when required.

Customer Interaction & Service Quality

Act as the on-site technical representative and maintain professional communication with customers.
Explain service activities, findings, and recommendations clearly.
Ensure high service quality and customer satisfaction during all visits.

Reporting & Coordination

Complete service reports, checklists, and job documentation accurately and on time.
Record system data, faults, and actions taken.
Coordinate with supervisors, planners, and spare parts teams for smooth execution.

Safety & Compliance

Follow all safety procedures, PPE requirements, and permit systems.
Ensure safe handling of tools, equipment, and refrigerants.

Continuous Learning

Stay updated on product knowledge, service practices, and new HVAC technologies.
Participate in trainings and apply learning in field activities.

What You Need to Succeed

Technical Diploma (ITI / Diploma in Mechanical, Refrigeration & Air Conditioning, or equivalent).
Minimum 3 years of hands-on experience in HVAC service (installation, maintenance, troubleshooting).
Experience in DX & VRV/VRF systems and/or Applied equipment (Chillers, AHUs, FCUs).
Strong troubleshooting skills in electrical and refrigeration systems.
Basic knowledge of HVAC controls and schematics reading.
Ability to work independently at customer sites.
Good communication and customer-handling skills.
Familiarity with service reporting tools (manual or digital).
Strong commitment to safety and quality standards.
Valid Qatar Driving License is an added advantage.