Company Description

Raffles & Fairmont Red Sea, positioned in the Kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont's association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites.

Job Description

Raffles The Red Sea is seeking an experienced and dynamic Breakfast Manager to lead our breakfast service operations in Umluj, Saudi Arabia. In this pivotal role, you will oversee all aspects of breakfast service delivery, ensuring exceptional guest experiences while maintaining operational excellence and profitability. You will lead a dedicated team, manage resources efficiently, and uphold the luxury hospitality standards that define the Raffles brand.

Oversee daily breakfast service operations, ensuring consistent quality, presentation, and adherence to Raffles service standards
Lead, train, and motivate the breakfast team, fostering a culture of excellence, accountability, and professional development
Manage staff scheduling, performance evaluations, and conduct onboarding for new team members
Monitor and control food and beverage costs, inventory levels, and budgets to optimize profitability
Coordinate seamlessly with kitchen, housekeeping, and front-of-house teams to deliver seamless guest experiences
Ensure compliance with health, safety, and hygiene regulations and company policies
Analyze guest feedback and menu performance data to identify opportunities for improvement and innovation
Address guest concerns and complaints with professionalism and decisiveness to maintain satisfaction and loyalty
Maintain detailed records of operations, inventory, and staff performance metrics
Implement and communicate operational procedures and best practices to the team

Qualifications

Minimum 3 years of management experience in hospitality, food and beverage, or breakfast service operations
Proven track record of leading and developing high-performing teams in a luxury hospitality environment
Strong knowledge of food and beverage operations, menu planning, and culinary standards
Excellent organizational and time management skills with the ability to multitask in a fast-paced environment
Proficiency in inventory management, cost control, and budget management
Outstanding communication and interpersonal skills with the ability to motivate and inspire team members
Customer-focused mindset with a commitment to delivering exceptional guest experiences
Strong problem-solving abilities and decisiveness in handling operational challenges
Knowledge of health, safety, and hygiene standards in food service operations
Proficiency with point-of-sale (POS) systems and hospitality management software
Ability to work flexible hours, including early mornings and weekends as required
Fluency in English; additional language skills are preferred

Additional Information

What's In It For You...

The opportunity to join Accor, a leading global hospitality group with an exceptional portfolio of luxury brands.
The chance to define the pre-opening operations for two iconic resorts at one of the world's most anticipated new destinations.
Become part of a team dedicated to creating unparalleled luxury hospitality experiences.
A competitive package and excellent opportunities for professional growth.
Outstanding discounts across the global Accor and luxury brand network.

Breakfast Manager, Raffles The Red Sea