Requirements Gathering, Confluence, Uml, Agile, Scrum, Bpmn, business process modeling, documentation tools

Jira, Confluence, Salesforce, digital onboarding, Agile Scrum methodologies, Journey Mapping, CRM platforms, role-based security access, techno-functional analysis, banking controls, Microsoft Dynamics, audit trails, maker-checker workflows

technical translation , Requirements Engineering, Agile Governance