General Responsibilities:

Provide administrative support to the Sales team by managing group proposal requests, ensuring timely preparation of proposals, maintaining accurate records, and coordinating with internal departments to support the sales process.

Duties:

• Receive and acknowledge all group proposal requests on the same business day.

• Review requests for completeness and obtain any missing information.

• Coordinate with relevant departments to gather required proposal details.

• Prepare accurate group proposal drafts and ensure proposals are sent within 24 hours of receiving complete information.

• Maintain and update the Group Proposal Tracker with accurate and complete information, and prepare regular reports and presentations on proposal activities and performance.

• Conduct regular audits and analysis of the proposal tracker and submitted proposals to ensure data accuracy, identify trends, and provide insights to support sales decision-making.

• Ensure all proposals include required details such as hotel, dates, rooms/PAX, board basis, rates, inclusions, payment and cancellation terms, cut-off date, and next action.

• Monitor proposal status and follow up on pending actions to ensure timely completion.

• Maintain accuracy, confidentiality, and compliance with company standards.

Job Specifications

• Education:

- Bachelor's degree in Business Administration, Hospitality Management, Tourism, or a related field. • Experience:

- Minimum 1–2 years of experience in sales administration, hotel sales, reservations, or a similar administrative role.

• Skills:

- Excellent organizational and administrative capabilities.

- High level of accuracy with strong attention to detail.

-Highly analytical with the ability to collect, interpret, and analyze data, identify trends, generate insights, and prepare accurate reports to support sales decision-making and performance tracking. Strong analytical and problem-solving skills, with the ability to identify discrepancies, assess data quality, and recommend corrective actions.

Effective written, verbal, and presentation skills.

Strong communication and interpersonal skills, with the ability to collaborate and coordinate effectively with colleagues and cross-functional teams.

Proficiency in Microsoft Office applications (Word, Excel, and PowerPoint), particularly Excel for data analysis, reporting, and tracker management.

Proficiency in Canva to develop professional sales presentations and marketing materials.

Ability to prioritize multiple tasks, meet deadlines, and work efficiently in a fast-paced environment. Strong time management skills.

Experience using hotel PMS, CRM, or other sales management systems is an advantage.

Sales Admin

Sales Admin