Job Description

JOB ACCOUNTABILITIES

Strategy Execution & Business Alignment
Translate business and technology strategy into clear, outcome-driven execution priorities
Ensure all major initiatives are aligned to measurable business value (revenue, cost, CX, efficiency)
Drive clarity of ownership, success measures, and expected outcomes across leadership
Organizational Performance & Insight
Establish a single, executive-level view of performance across Logistics Technology
Synthesize inputs from Product, Engineering, and PMO into actionable insights for leadership
Identify performance gaps, risks, and trade-offs; recommend corrective actions
Cross-Functional Integration & Execution Effectiveness
Align Product, Engineering, Architecture, Finance, HR, and PMO to operate as an integrated system
Resolve cross-functional friction, misalignment, and prioritization conflicts
Act as a neutral operator to ensure decisions translate into execution
Financial & Operational Discipline
Drive financial rigor across budgeting, forecasting, and cost management
Ensure alignment between investment decisions and business outcomes
Oversee headcount planning, vendor spend alignment, and resource optimization
Executive Operating Cadence & Decision Support
Run the leadership operating rhythm (business reviews, performance discussions, strategic forums)
Prepare decision-ready insights for EVP and leadership team (trade-offs, capacity, priorities)
Ensure leadership discussions are outcome-focused and lead to clear actions
Organizational Effectiveness & Continuous Improvement
Identify structural inefficiencies and improvement opportunities across the organization
Drive adoption of consistent ways of working across domains
Enable a culture of accountability, transparency, and outcome ownership

Qualifications

QUALIFICATIONS, EXPERIENCE AND SKILLS

Bachelor's degree in engineering, Business, or related field
MBA or equivalent preferred

Experience

12–18 years in strategy, operations, or transformation roles within technology organizations
Experience working in large, complex, global environments
Proven ability to operate at executive level (CIO/CTO/EVP interface)
Experience driving cross-functional alignment and organizational transformation

Functional

Core Skills

Strong understanding of product, engineering, and technology operating models
Financial acumen (budgeting, forecasting, cost management)
Strategic planning and execution alignment
Data-driven performance management

Leadership

Strong executive presence and ability to influence without authority
High judgment and structured problem-solving capability
Ability to operate in ambiguity and drive clarity
Strong stakeholder management across senior leaders
Bias for action and accountability

Group Director- Strategy & Technology Operations