Servicenow, Incident Management, Problem Management, ITIL 4, ishikawa, 5 Whys, Kepner-Tregoe

Unix, Servicenow, Mq, Json, Windows, Itil, Sql, Microservices, Rabbitmq, DB2, Linux, Plsql, Mulesoft, Xml, Finacle, Splunk, Oracle, JDBC, Dyantrace

snowflake , PostgreSQL, Tableau, Informatica, Sql, MS SQL, Data Management, Data Analytics, Agile Methodologies, Scrum, Data Integration, Excel, Sdlc, Business Requirements Analysis, Data Analysis, Kanban

lean methodology , Product Owner, Agile Methodologies, JIRA, Confluence, Design Thinking, Customer immersions, Digital service interactions models, Agile certifications, Journey Mapping, Pmp, Human centered design methodology, Backlog management