Why qlub

Qlub is revolutionizing the dining experience with ultra fast, seamless payment solutions. Guests pay in seconds by scanning a QR code with no app download required. From Pay-at-Table QR payments and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, qlub streamlines the entire payment process, making it faster and more convenient for both diners and restaurants. Even splitting the bill becomes effortless. We help restaurants focus on what they do best, delivering great hospitality. By removing payment friction, we increase table turnover, improve operational efficiency, and boost profitability. Built-in analytics, instant tipping and reviews, and automated accounting empower restaurants to thrive in today's digital-first world.

We are a fast scaling fintech startup backed by Mubadala, e&, Shorooq and Mastercard. With $72M total fundraised, we have expanded globally, doubled headcount over the past year, and this is just the beginning!

This is more than a job. It is an opportunity to help shape how qlub scales as we build high performing, diverse teams around the world.

The role

We're looking for a Senior Product Manager who is deeply customer-obsessed and discovery-driven, and operates with an AI-native mindset. You will own the full product lifecycle for your product area while using AI to accelerate discovery, reduce cycle time, and close the gap between product, design, and engineering.

If you are used to operating in a fast-paced, high-intensity startup environment with multiple parallel priorities and significant responsibility, and if you thrive under pressure, with a strong drive to work hard, learn fast, and grow quickly, then this opportunity is the right fit.

What you'll be driving:

Customer Understanding & Discovery (Core)

Lead continuous discovery (interviews, data analysis, usability testing)
Build deep understanding of customer needs, journeys, and pain points
Translate insights into clear problems, opportunities, and hypotheses

Market & Competitive Analysis

Conduct ongoing market research and benchmarking
Analyze competitors, trends, and best practices
Turn insights into strategic product decisions

AI-Native Product Management

Use AI to accelerate research, PRDs, analysis, and prototyping
Build or leverage pipelines for discovery, competitive intelligence, and insights
Continuously improve speed, quality, and efficiency of product work

Product Strategy & Execution

Define roadmap aligned with business goals
Prioritize based on impact, customer value, and effort
Own delivery from idea launch iteration

Cross-Functional Leadership

Work closely with Engineering, Design, and Data
Create clear PRDs and requirements
Reduce friction and shorten feedback loops across teams

Measurement & Iteration

Define KPIs and track performance
Run experiments and iterate based on data and feedback

Qualifications

Strong product management experience
Proven track record in hands on online and offline customer research and discovery
Solid experience in market research and competitive analysis
Hands-on use of AI tools to enhance product workflows
Strong analytical, structured thinking, and communication skills
Payment and Fintech experience is a plus

What we offer:

Be part of a fast-moving, early-stage team building something global from the ground up
Real ownership. You're not just executing, you're shaping product, strategy, and growth
Work alongside sharp, motivated people who actually care about what they're building
Direct impact on improving the customer experience in the restaurant space

Sounds like you Are you excited by this opportunity If so, Apply now