Position

Key Mission of the Retail Director is to lead the KSA, Kuwait and Bahrain retail operations and to develop the FENDI business into the related markets proactively contributing in the step change of the retail culture, boosting the Top Store approach within the network

Job Responsibilities

Develop and implement commercial action plans to grow the business
Manage boutiques operations, staff, merchandise and customer service
Monitor sales performance versus the budgets/targets and take necessary actions accordingly
Communicate vision, strategy and clear direction to retail staff
Structure the organization of retail activities and allocate responsibilities
Ensure adequate staffing through recruitment, rotation, mobility, training and development
Work closely with the Training and VM Departments to ensure proper training to sales staff and appropriate display
Propose layout adjustments as needed to ensure commercial efficiency
Manage existing store network projects: expansion, renovation, relocation, closure etc.
Participate in lease negotiations with landlords
Work closely with the communication/events department to execute local events
Propose and effectively implement local marketing, customer relations/VIP strategies to promote the Brand's image

Profile

7-10 years experience in Fashion/Luxury Sales
5-7 years experience in a multi-location management of a retail luxury business
GCC Countries knowledge and previous retail experience
Bachelor's or Master's Degree
Manages his/ her image standards on a high level.
Strong selling and communication skills are necessary
Excellent relationships skills, self-reliant, friendly and patient.
Leadership, confidence, organization, professionalism
Strong customer orientation skills.
Administration and financial skills
Goal oriented approach, multitasking
Computer skills and Retail management system knowledge
Strong knowledge and/or interest for fashion/luxury industry
Fluent English; French and/or Italian are a plus

RETAIL DIRECTOR (KSA, KUWAIT & Bahrain)