Company Description

Raffles & Fairmont Red Sea, positioned in the Kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont's association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites.

Job Description

We're looking for an enthusiastic and detail-oriented Barista to join our dynamic team in Umluj, Saudi Arabia. In this role, you'll be the heart of our café operation, delivering exceptional customer service while crafting high-quality specialty beverages. You'll work in a collaborative environment where your passion for coffee excellence and genuine care for our guests directly contribute to creating memorable experiences. You'll embrace our commitment to quality, professionalism, and inclusive hospitality in every interaction.

Reporting to the Outlet Supervisor / Outlet Manager, you will be responsible for, but not limited to:

Prepare and serve specialty coffee drinks and beverages with precision and consistency, demonstrating mastery of espresso machines and brewing techniques
Deliver warm, engaging, and professional service to all guests, ensuring their needs are anticipated and exceeded
Assist guests with informed recommendations regarding menu items, ingredients, and preparation methods in a helpful and approachable manner
Manage all cash transactions, process payments through point-of-sale systems, and maintain accurate financial records
Maintain a clean, organized, and hygienic work station and café environment, adhering to all food safety and sanitation standards
Perform opening and closing duties, including equipment setup, inventory checks, and facility preparation
Collaborate with team members to support smooth operations during peak and off-peak hours
Attract and engage customers through attractive product displays and knowledgeable recommendations
Adapt flexibly to changing priorities and support additional duties as assigned to meet operational needs
Uphold our brand values and commitment to customer satisfaction in all professional interactions

Qualifications

**Required Qualifications:**

Minimum 2 years of Food & Beverage and/or retail experience within the last 2 years
Proven barista experience with demonstrated expertise in specialty coffee preparation
Proficiency with espresso machines, grinders, and other café equipment
Strong cash handling skills and experience with point-of-sale (POS) systems
Excellent communication and interpersonal skills with a customer-focused mindset
Ability to work efficiently in a fast-paced environment while maintaining attention to detail
Physical stamina to stand for extended periods and perform repetitive tasks
Knowledge of food safety and hygiene standards
Flexibility to work varied shifts, including weekends and holidays

Preferred Qualifications

Beverage service certification (Pro Serve or equivalent)
Specialty coffee certification or formal barista training
Experience in a luxury hospitality or upscale café environment
Multilingual abilities, particularly Arabic language skills
Experience with inventory management and stock rotation
Knowledge of latte art and advanced coffee presentation techniques
Previous experience working in diverse, multicultural team environments

Barista, Raffles The Red Sea