Bitlocker, Intune, BSOD crash diagnostics, Ticketing system, Configuration imaging and deployment, O365 support, Break-fix support, File vault encryption, Basic network troubleshooting, Device provisioning, Windows 11, Microsoft Office Suite

system applications , Servers, Technical Documentation, Peripherals, Helpdesk Support, Network Devices, Preventive Maintenance, network storage systems, Troubleshooting, computer systems

DHCP, Printer Configuration, Macos, Networking Concepts, Dns, Subnetting, Vlans, Windows 10, Active Directory, O365 administration, VPN clients

Servicenow, Microsoft 365, It Service Management, ticketing platforms, meeting room technology, Mac operating system

Google Cloud Platform, PowerShell, Prometheus, Bash, Elk Stack, Grafana, Windows Server Administration, Datadog, Jenkins, Git, Docker, Terraform, Linux, Ansible, AWS CloudFormation, Microsoft Azure, Splunk, Kubernetes, Python, Azure DevOps, AWS, Go, GitHub Actions

First-line IT support, Documentation, Device provisioning and deployment, Building and repairing hardware, Patching and updates, Hands-on networking

IT asset register, First-line IT support, Third-party technicians, Security and display systems, Documentation, Device provisioning and deployment, Building and repairing hardware, Patching and updates, Hands-on networking, Showroom point-of-sale systems

Office 365, Windows 10, AV Systems, server network troubleshooting, iOS device support

Windows, Okta, Intune, Dns, Microsoft 365, PowerShell, Slack, Python, Bash, Azure Ad, Macos, Kandji, Google Workspace, Jamf, MDM tools

DHCP, Windows Server, IT support, Microsoft Office, Networking Concepts, Dns, Troubleshooting Hardware, desktop support, Windows 11