Job Title

Channel Manager

Job Scope

The Channel Manageris accountable for developing the sales strategy while driving the recruitment of partners, overseeing account profiles and planning a growing market share through set targets. S/He monitors competitors activities, deals with resellers and coordinates with the marketing team on channel activities and programs.

Main Duties And Responsibilities

Technical and Operations

Define and implement the channel strategy and roadmap of the assigned service/product's line in alignment with the management
Lead the partners relations in alignment with the company's management and strategy
Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory
Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities
Specify market requirements for current and future services/products by conducting market research supported by on-going visits to existing and potential customersv
Execute and supervise the entire sales cycle from quotation to collection
Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly
Generate sales for the entire service/product line in terms of long-term revenue and profitability
Secure the highest level of engagement and support to channel partners and respond to issues and/or queries in order to efficiently meet customers needs
Develop and deliver accurate sales forecasts and market development reports in line with business objectives
Promote the service(s)/product(s) and the company within the region
Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary
Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization

Talent Development

Lead and coach the team cultivating empowerment and ownership
Develop capabilities and secure a solid succession plan
Conduct regular performance reviews, identify training needs and oversee development plans.

Position Requirements

Education

Bachelor's degree in Sales and Marketing or any other related field.

Experience

Minimum 3–5 years of relevant experience required.
Hands-on experience with the TP-Link portfolio or similar networking and enterprise products is essential (e.g., D-Link, Ubiquiti, Cisco, Huawei, Grandstream, CCTV, Servers & Storage).
The role covers the UAE and Gulf region. Travel will be required once per quarter.
Strong communication skills and a passionate sales approach are key.