Uptime Institute is the global authority on digital infrastructure performance. As an unbiased advisory organization, we improve the performance, efficiency, and reliability of business-critical infrastructure through innovation, collaboration, and independent certifications. We serve all stakeholders responsible for IT service availability through our industry-leading standards, education programs, peer networks, advisory services, and globally recognized Tier Certifications.

Uptime Institute has unparalleled expertise in helping organizations plan, build, operate and optimize world-class digital infrastructure. With over 3,000 projects completed projects in over 120 countries to date and has paved new ground in the implementation of programs that help organizations to advance the detection and mitigation of ICT (Information and Communication Technology) operational and cyber risk.

Uptime Institute, the Global Digital Infrastructure Authority® is headquartered in New York, NY, with main offices in London, Madrid, São Paulo, Dubai, Riyadh, Singapore, and Taipei.

The Government Relations Specialist is responsible for managing and maintaining relationships with Saudi government entities, ensuring the company remains compliant with local laws and regulations. The role involves handling official documentation, coordinating with ministries, and supporting business operations through effective government liaison.

Key Responsibilities:

Process, submit, and follow up on all government-related transactions including work visas, Iqama issuance and renewal, exit/re-entry visas, visitor/business visas, passport updates, and other immigration requirements.
Process and manage official documents such as:
Iqama issuance/renewal
Work permits and visas
Commercial registrations and licenses
Handle online government portals including: Muqeem, QIWA, GOSI, Absher, Mudad, Chamber of Commerce
Prepare, submit, and track official letters, forms, presentations, reports, and documentation required by government authorities, ensuring accuracy and timely delivery.
Maintain organized, confidential, and up-to-date records of all government-related documents, permits, and transactions.
Ensure compliance with Saudi labor laws and regulations
Track and renew company licenses, permits, and registrations before expiry
Coordinate with HR for employee-related government services
Represent the company in government offices when required
Stay updated on regulatory changes in Saudi Arabia
Maintain accurate records of all government transactions and documentation

Qualifications

Bachelor's degree in Business Administration, Human Resources, Compliance, or a related field (degree preferred; equivalent experience considered).
Minimum 3-7 years experience in government relations, HR operations, or similar role in Saudi Arabia; experience in corporate or professional services is a plus.
Proven operational, project management, and customer support record.
Strong knowledge of government portals and platforms (Qiwa, GOSI, Muqeem, Mudad, Absher) and local government processes and regulations.
Excellent organization, attention to detail, and follow-up skills; ability to multitask and manage multiple requests under pressure.
Strong written and verbal communication skills in Arabic and English.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to maintain confidentiality and handle sensitive information securely.
Hybrid role with occasional travel to government offices; flexible hours may be required based on government deadlines and official events.

Benefits

Competitive salary
Health insurance
Annual leave
Professional development opportunities

Government Relations Officer