Job Description

Synopsis

To support Guest Transportation operations by managing vendor administration, invoice processing, and operational documentation, ensuring accurate financial control, compliance, and efficient coordination across multiple service providers. The role ensures administrative discipline and process integrity, enabling smooth execution of transportation services and supporting both operational and financial performance.

Accountabilities

Vendor Administration: Maintain vendor records, contracts, documentation, and compliance tracking across multiple service providers
Invoice Management: Verify, reconcile, and process vendor invoices against system data (trips, bookings, cost codes), ensuring accuracy and timely submission
Financial Control Support: Track transportation costs, support budget monitoring, and flag discrepancies or variances
Operational Administration: Maintain booking records, reports, and documentation to support daily operations and audits
Compliance & Governance: Ensure adherence to internal policies, contractual terms, and audit requirements
Reporting: Prepare regular reports (invoices, trips, vendor performance data) to support operational and financial visibility
Liase with key internal & external customers for regular reviews and relationship management.
Stakeholder Coordination: Liaise with vendors, finance, and internal teams to resolve invoice queries, discrepancies, and documentation gaps
Reporting & Insights: Produce and analyze operational reports to enable data-driven decisions and performance improvements

Process Improvement: Identify and support improvements in administrative workflows, systems, and reporting accuracy

Qualifications

Education & Experience

Bachelor's degree
2–5 years of experience in administration, finance support, or operations support
Experience in invoice processing, vendor coordination, or logistics/transport operations preferred

Additional Information

Etihad Airways is more than the UAE's national airline - we're shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our Journey 2030 ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com

Recruitment Fraud Alert

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Guest Transport Administrator