AWS, Linux Redhat, Cisco Ccna, Microsoft hardware installation, Troubleshooting thin clients, Maintaining zebra thermal printers, Troubleshooting integrated and interdependent computer systems, Linux Operating systems support

Servicenow, Basic Networking, Windows, Microsoft 365, Macos, It Compliance, Lan, Wi-Fi, Freshservice, Active Directory user administration, IT ticketing systems, VPN troubleshooting, cybersecurity best practices

Microsoft Intune, Desktop Support, Azure Ad, SCCM, Windows 10, Asset Management, Hardware Software Troubleshooting, Endpoint Management, ServiceNow Ticketing Tool, EUC Support, Mobile Device Support iOS Android, Windows Autopilot, Active Directory, Printer Scanner Support, Hardware Refresh Activities, Outlook PST OST Troubleshooting, Imaging Re-imaging, IMACD Support, Windows 11, VIP VVIP Support

DHCP, Microsoft 365, Vpns, Dns, Identity And Access Management, Google Workspace, networking fundamentals, Wi-Fi troubleshooting, device provisioning, endpoint management, macOS operating system

ticketing systems , programming concepts , Scripting Languages, Microsoft Excel, Erp Software, schematic diagrams, basic electrical components