About the Role

We operate two established experiential studios - one culinary, one creative - with proven demand and an existing sales team. We're looking for a commercial leader to take ownership of the bigger picture: sharpening the sales team's performance, expanding our reach and partnerships, and converting strategy into measurable, executed growth.

This is a leadership role, not an individual-contributor sales position. You'll own the number and deliver it through the team, stepping in personally only when it counts.

Key Responsibilities

Sales Leadership

Own revenue targets and drive delivery through the sales team

Design sales strategy, targets, incentive structures, cadence and reporting

Restructure and coach the existing team to a consistently higher standard of performance

Step in to close deals personally where it matters

Business Development & Brand Building

Build a pipeline of corporate, trade and partner opportunities across both studios

Develop programmes, events and activations that reach new audiences

Translate campaigns and launches into measurable revenue growth

Shape how the studios are positioned and perceived in the market

Team & Cross-Functional Execution

Lead, coach and restructure the sales team

Partner closely with marketing, operations and fulfilment to deliver a seamless customer journey

Set the standard for consultative, knowledgeable service across the team

Turn strategic plans into executed outcomes, with reporting leadership can rely on

What Success Looks Like

A structured, motivated sales team consistently hitting targets

Growing revenue across channels, backed by a reliable partner and corporate pipeline

Measurable growth in reach, reputation and repeat business

Plans that translate into execution, with trustworthy reporting

Requirements

Must-Have

Proven track record leading sales teams and hitting/growing revenue targets

Experience building brand reach, reputation and market presence

Demonstrated ability to restructure and lift the performance of a sales team

Multi-channel commercial experience (retail, e-commerce, corporate/B2B, trade or wholesale)

Strong strategic and operational execution skills

Excellent communication, negotiation and stakeholder management across departments

Sound commercial judgement with strong follow-through

Nice-to-Have

Background in consumer, F&B, FMCG, hospitality or retail

Genuine interest in food, design or craft

Familiarity with CRM and point-of-sale systems

Work Arrangement

Fast-paced, collaborative environment with direct ownership of commercial strategy and cross-functional visibility. Occasional evenings/weekends required for events and client appointments.

What We Offer

Competitive base salary with performance-based incentives

Genuine ownership of commercial direction and strategic input

A creative, entrepreneurial environment working alongside makers and designers

Staff benefits and product discounts

Growth opportunities as the business scales

Sales & Business Development Manager