Company Description

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

Job Description

We're looking for a skilled and versatile General Technician to join our dynamic team in Dubai, United Arab Emirates. In this role, you'll be the backbone of our facility operations, maintaining, repairing, and troubleshooting a wide range of equipment and systems. We need a detail-oriented professional who thrives in a collaborative environment and takes pride in keeping our operations running smoothly. If you're someone who enjoys solving problems, staying organized, and supporting your team while delivering exceptional results, we'd love to hear from you.

Perform routine maintenance and repairs on mechanical, electrical, and plumbing systems throughout the facility
Diagnose and troubleshoot equipment malfunctions efficiently and accurately
Conduct regular inspections of facility equipment and infrastructure to identify potential issues
Install and set up new equipment as needed, following technical specifications and safety guidelines
Respond promptly to maintenance requests and emergency situations with professionalism and urgency
Maintain accurate and organized records of all maintenance activities, equipment status, and repairs
Collaborate with other departments to ensure seamless facility operations and address cross-functional needs
Adhere strictly to all safety protocols, procedures, and regulatory requirements
Participate actively in ongoing training and skill development programs to stay current with industry standards
Assist in inventory management of tools, parts, and supplies to ensure availability and cost-effectiveness
Contribute to the development and implementation of preventive maintenance schedules
Provide technical support and guidance to team members, fostering a culture of continuous improvement
Adapt to new technologies and procedures, demonstrating flexibility and a commitment to innovation

Qualifications

High school diploma or vocational certificate in a relevant technical field
Minimum 2 years of practical experience as a general technician or in a similar maintenance role
Proficiency in using basic tools and equipment related to facility maintenance
Strong problem-solving skills with the ability to think critically and analyze complex issues
Excellent attention to detail and exceptional organizational abilities
Ability to read, interpret, and apply technical manuals and schematics accurately
Comprehensive knowledge of safety procedures, regulations, and best practices
Physical stamina and dexterity to perform various maintenance tasks safely and effectively
Excellent communication and interpersonal skills with the ability to work collaboratively
Flexibility to work in a dynamic environment and manage multiple priorities simultaneously
Goal-oriented mindset with a focus on efficiency, quality, and customer satisfaction
Relevant certifications in specific technical areas (e.g., HVAC, electrical, plumbing) are preferred
Basic computer skills for record-keeping, documentation, and communication purposes
Ability to work independently and as part of a cohesive team
Willingness to learn and adapt to new technologies, procedures, and industry innovations
Resilience and composure when handling emergency situations and unexpected challenges