google suite , Customer Success, Microsoft Office, AI tools, Project Management, Team Leadership

analytical capability , strategic insight, Data-oriented methods, Process Expertise, Stakeholder Management, Operational Efficiency

product lifecycle management, data analysis tools, risk management principles, customer support systems, sanctions screening processes, project management tools

Cross-functional Collaboration, Account Management, Stakeholder Management, Knowledge of Elsevier’s products and services

IT Support, Stakeholder Management, Reporting and trend analysis