Company Description

We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.

Rixos Premium Dubai JBR is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.

Salaries And Benefits

Competitive Salary
Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
Vacation tickets /benefits provided by the hotel
Medical Insurance Provided

Job Description

We invite you to join the world of luxury hospitality at Rixos Premium Dubai as our new Restaurant Hostess to provide an appropriate welcome at Turquoise Restaurant for guests, to handle table reservations and effectively control the flow of guests. This position reports to Supervisor.

Key Roles & Responsibilities

Provide a warm and friendly welcome, leading guests and seating them at their table
Take telephone bookings and maintain a clear and organized reservations
Assist in the set-up of tables and displays
Maintain and update guest database
To ensure full knowledge and understanding of LQA and Hotel Standards and to implement them in all interactions
Be attentive to guests and resolve their complaints where possible, reporting all incidents to Supervisor/Assistant Manager/Manager
To undertake service training lead by the outlet Departmental Trainer/ Supervisor/Assistant Manager/Manager to ensure full capability in understanding and executing service standards
To ensure that all reports related to the outlet are well maintained and completed as per schedule and in a timely manner
To support the service team during times of need/crunch in service in the following areas, but not limited to: section holding, coffee station, back area and mis en place etc.
Maintain cleanliness of hostess station and surrounding areas, as well as of all menus
Maintain good working relationship with own colleagues, and all other departments
Correct preparation of all necessary operational material in the back office
Learn safety, sanitation and hygiene policies
Present check to guests and perform cashiering function if needed
Effectively control guest flow in the restaurant ensuring maximum turnover
Ensure the restaurant is ready to receive guests prior to opening and that both staff and tables are ready in line with opening standards
Carry out any other duties as and when assigned by the Management of the Hotel
Assist other Food & Beverage Outlets in their operations within peak times when needed

Qualifications

What will you bring to this role

PERSONAL ATTRIBUTES

Excellent reading, writing and oral proficiency in English
Secondary foreign language is an asset ( Russian, Arabic)
Well-presented and professionally groomed at all times
Strong interpersonal skills and able to establish a good rapport with guests
Computer knowledge (Microsoft Excel, Word, PowerPoint)
Eagerness to learn and share knowledge with the Team
Embrace the Rixos brand promise and luxury in your role and in all your interactions.
Foster an inclusive environment where every individual feels valued and respected.

Qualifications

Secondary education

Experience

1 year Hotel experience in F&B