ticketing systems , Microsoft Office 365, Remote Support, Networking, desktop support, Troubleshooting, Microsoft Windows 10, ITSM processes

ticketing systems , Servicenow, Windows OS, Outlook, Networking, Jira, Ip Addressing, Lan, Windows 10, Wi-Fi, Active Directory, remote desktop tools, remote assistance tools, zendesk, Microsoft Office Suite

It Helpdesk, Microsoft 365, desktop support, Microsoft MD-102, Microsoft Windows 10

network connectivity , Endpoint Security, Outlook, Operating Systems, Exchange Online, System Maintenance, Software Updates, Software Applications, Microsoft 365, Active Directory, Patching, OneDrive, Sharepoint, Teams, endpoint devices

It Helpdesk, DHCP, Networking, desktop support, Lan, Dns, Ip Addressing, Wan, maintenance contract management, IT procurement administration, GPO system administration, Active Directory

desktop support, Helpdesk Support, Active Directory, office relocations, new deployments, GPO system administration, IT procurement administration, system upgrades