It Service Management, Service Delivery, Platform Operations, Hybrid on-prem cloud environments, ITIL Certifications, Sla Management

Servicenow, Amazon Web Services, Hsm, Google Cloud Platform, Cloud Security, Cyber Security, JIRA, Zscaler, Grc, Microsoft Azure, Cyberark, Coupa, Application Controls, Bitsight, OneTrust, Governance, Third Party Risk Management, Alibaba Aliyun, Technology Risk Management

Servicenow, Major Incident Management, change management, JIRA, Problem Management, Identity And Access Management, risk management, service continuity, ITIL practices, operational resilience, service governance

Change Management, Incident Management, Itil, Project Management, Java Technologies and Frameworks, Financial Management

Itil, Pmp, Java-based systems

automation, Problem Management, Itil, service delivery governance, service reviews, Pmp, vendor management, Java-based systems, Process Improvements

Cloud, Euc, Network Security, Reports, Itil Processes, Operational documentation, Sops, Service Desk, Runbooks, Infrastructure

Prince2, Itil, Project management principles, Pmp, Resource Allocation, Budget Management

Itsm, Patch Management, Networking, Storage, Itil, Backup Solutions, Servers, automation, inventory discovery, cloud platforms, remote access, billing integration, SLA tracking, RMM platforms