Organization- Miraval The Red Sea

Summary

The Wellness Counselor at Miraval The Red Sea provides professional mental and emotional wellness support to guests seeking balance, clarity, and personal growth. This role combines evidence-based therapeutic techniques with mindfulness and holistic coaching to guide guests through individualized sessions and group experiences that promote emotional resilience, self-awareness, and mental well-being.

Aligned with Miraval's philosophy of intentional living and integrative wellness, the Wellness Counselor plays a vital role in delivering transformative guest experiences while maintaining the highest standards of professional ethics, cultural sensitivity, and guest care.

Key Responsibilities:

Guest Counseling & Emotional Support:

Facilitate individual and group wellness sessions, focusing on emotional balance, stress management, and mindful awareness.
Utilize evidence-based methodologies such as cognitive-behavioral approaches, mindfulness-based stress reduction (MBSR), and solution-focused techniques.
Provide personalized guidance to support guest well-being goals, offering practical tools for resilience, self-reflection, and emotional regulation.
Maintain a confidential, supportive, and culturally respectful environment for all interactions.
Support guests in navigating emotional challenges and fostering a deeper connection to their personal wellness journey.

Program Design & Facilitation:

Develop and lead wellness workshops on topics such as mindfulness, emotional intelligence, stress reduction, and self-awareness.
Collaborate with the integrative wellness team to create personalized guest programs and multidimensional well-being journeys.
Ensure all wellness counseling and programming aligns with Miraval's standards for professionalism, intention, and transformation.
Integrate wellness counseling offerings seamlessly into the resort's broader experiences, from private sessions to full-day retreats.

Operational Standards & Ethical Compliance:

Uphold professional and ethical standards in all aspects of counseling and guest interaction.
Maintain accurate and confidential documentation in accordance with industry regulations and Saudi Arabia's wellness and hospitality standards.
Ensure all therapeutic offerings are safe, inclusive, and aligned with regulatory and cultural expectations.
Support the Serenity Center team by contributing to best practices in guest care and program delivery.

Team Collaboration & Contribution:

Collaborate across disciplines with Spa, Fitness, Creative Expression, and Mindfulness practitioners to enhance guest wellness journeys.
Support team members by offering guidance on mindfulness tools, emotional well-being techniques, or psychological safety considerations.
Contribute to a collaborative and inclusive work environment that reflects Miraval's values of empathy, integrity, and personal growth.

Professional Development & Innovation:

Stay current with the latest research and developments in mental wellness, integrative therapy, and mindfulness-based approaches.
Participate in Miraval training sessions, team meetings, and ongoing professional education initiatives.
Share new methodologies, program ideas, and guest insights to evolve the wellness offering and inspire innovation.
Seek and provide peer feedback to continually refine guest engagement and facilitation techniques.

Guest Experience & Program Promotion:

Ensure that each guest experience is personalized, respectful, and reflective of their wellness goals.
Recommend complementary services (e.g., spa treatments, mindfulness classes, or creative sessions) that enhance the overall guest journey.
Contribute to guest satisfaction by providing warm, professional guidance that supports meaningful transformation.
Support revenue goals by appropriately promoting private sessions and wellness program enhancements in a guest-centric and ethical manner.

Qualifications

Bachelor's or Master's degree in Psychology, Counseling, Integrative Health, or related field, or formal certifications in holistic therapy or wellness coaching.
Minimum 2 years of experience in wellness counseling, mindfulness-based coaching, or mental well-being facilitation.
Certification in mindfulness-based practices (e.g., MBSR, MBCT), stress management, or wellness coaching preferred.
Previous experience in a luxury wellness resort, retreat center, or integrative health environment is highly desirable.
Knowledge of cultural sensitivity and wellness delivery within the Saudi Arabian hospitality context.
Proficiency in English; Arabic is a plus.

Skills & Attributes:

Strong interpersonal and communication skills with the ability to create a professional yet empathetic rapport.
Proficient in delivering both individual and group experiences with calm authority, clarity, and compassion.
Strong organizational and time-management abilities with high attention to detail in session documentation and guest follow-up.
Technologically confident; able to work with scheduling software, email systems, and guest record platforms.
Passion for guiding others through meaningful personal development and mental clarity.
Emotionally intelligent, ethically grounded, and adaptable in a multicultural environment.

Compensation & Benefits:

Competitive, tax-free salary based on experience and qualifications
Accommodation provided by the resort
Medical insurance in accordance with Saudi labor law
Annual flight allowance and paid vacation
Career growth and advancement opportunities within the Hyatt / Miraval global network