OVERVIEW OF ROLE:PROFILE FOR EFFECTIVENESS:The Partnerships Executive – Gift Cards will support the growth of the Shukran Gift Cards business across physical, digital, and partner channels, with a particular focus on expanding B2B sales. This role involves sales support, partnership coordination, and program execution to drive revenues, improve customer engagement, and ensure seamless day-to-day operations.

Key responsibilities include:

Sales & Growth

Support the delivery of sales and revenue targets across all channels (consumer, B2B, digital, partner)
Take a proactive role in driving B2B growth by identifying and approaching corporate clients, aggregators, and distributors
Prepare and coordinate proposals, offers, and presentations for corporate and partner clients
Track and maintain the sales pipeline, account activity, and performance dashboards

Partnership Coordination

Manage day-to-day relationships with partners across all channels, with closer management of B2B and corporate clients
Support onboarding and integration of new partners, ensuring timely completion of documentation and system setup
Coordinate with Finance and Legal on contracts, invoicing, and compliance requirements
Monitor partner sales performance and provide regular feedback and improvement suggestions

Marketing & Promotions

Work with the Marketing team to implement campaigns and initiatives that boost gift card awareness and sales across consumer and B2B channels
Support the execution of seasonal, tactical, and partner-specific promotions both online and in-store
Track campaign effectiveness and share learnings to enhance future performance

Program Operations

Support the daily operations of the gift card program, including issuance, redemption, reporting, and reconciliations
Assist with product enhancements, launches, and integration with loyalty and payment systems
Work with internal teams (Finance, IT, Customer Care, Marketing) to resolve operational issues and deliver seamless execution

Analytics & Reporting

Monitor and report on key metrics such as sales, redemptions, breakage, and channel performance
Provide insights and recommendations with a focus on optimizing B2B sales and overall growth
Maintain and update dashboards, trackers, and market/competitor insights

Qualifications

Bachelor's degree in Business, Marketing, or related field
3–5 years experience in sales, partnerships, or account management, ideally in retail, loyalty, or payments
Strong interest in sales and business development, particularly in the B2B space
Good communication and presentation skills with ability to engage external clients
Data-driven mindset with strong Excel/PowerPoint skills; CRM experience is a plus
Based in Dubai, UAE

Key Competencies

Commercially driven and target-oriented
Strong relationship-building and client engagement skills
Analytical and detail-oriented, with good problem-solving ability
Proactive, adaptable, and eager to learn
Strong team player with cross-functional collaboration skills
Excellent verbal and written communication in English (Arabic is a plus)

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Assistant Manager - Gift Cards - Partnerships