Join us at Miral Experiences!

Miral Experiences is a region's leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World™ Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB™ Yas Island Abu Dhabi, and TeamLab. Phenomena Abu Dhabi, and CLYMB™ Abu Dhabi, as well as cultural treasures like Qasr Al Watan.

We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.

About the Role

The ALSS Manager is responsible of the smooth and efficient operations of Water Quality/ALSS (Animal Life Support Systems) section in Zoological department; thus directly impacting the Theme Park's operations. This position provides leadership and expertise to ensure park wide compliance with regulations as it pertains to Animal Life Support Systems and Water Treatment Facilities. This position is responsible of the planning and scheduling of the ALSS preventive, corrective and all maintenance services. This position works together with the Animal Habitats (ALSS) leadership in planning and managing the section's budget.

Key Responsibilities

Manages and monitors the operations and maintenance of the automated life support control systems and water treatment facilities, which includes software, hardware, and support equipment.
Manages the long term planning of ALSS maintenance equipment/facilities, inspection, repair, and installation
Monitors the trainings and development of all colleagues in the section, evaluates their competency level and ensures that they acquired the required certifications
Ensures all life support systems and water treatment facilities are operating within all environmental and departmental regulations
Establishes and implements ALSS SOPs, checklists, forms and other documentations
Reviews and analyzes the daily reports and paperwork from the team; creates and implements a strategic plan to improve every colleagues efficiencies
Identifies areas for improvement and communicates to the team the necessary updates and/or services required
Supports the leadership with annual budget planning of the section based on park necessities and life cycle of equipment, while implementing strategies to control/reduce operating expenses without jeopardizing the animal collection or guest experience
Communicates to other departments of the ALSS related issues that impacts the park's operations and give a timely update
Leads, supports and coordinates the short and long-term goals to the team, including capital/infrastructure planning and life cycle assessment
Evaluates and researches new technology related to Life Support Systems in line with our vision of being the worldwide leader in our field
Manages the ALSS colleagues in all areas of the Water Quality department
Participates in facility/attraction design review processes in order to communicate operational improvements to designers
Participates in water quality and/or civil/environmental engineering professional organizations
Participates in facilities/attractions refurbishment program by developing scope requirements, budget requirements, schedules, insuring all third party inspections are completely working in conjunction with the HSE Department and providing acceptance of the facility/attraction on behalf of Animal Habitats (ALSS) section
Facilitates the section's recruitment process
Performs other duties as directed by the leadership team.

Qualifications & Experience

Essential

Bachelor's Degree in Technical/Mechanical Engineering, Marine Science or equivalent combination of education and related experience
AFO, C.P.R./A.E.D. and First Aid Certification
7 years of experience in aquatic life support systems in a zoo, aquarium or oceanarium setting
3 years of experience in a leadership role
3 years of experience in managing projects that involves multiple departments
Strong leadership and teamwork skills
Excellent English communications skills, verbal/written
Decision making and problem-solving skills
Advance knowledge in systematic review and troubleshooting ALSS Water Filtration, Technical System, Public Pools and Wastewater Treatment
Able to read and comprehend Blueprints, Piping, and Instrumentation
Able to read and comprehend a habitat flow diagram and create a draft
Proficient in current computer applications, including MS Office and Computerized Maintenance Management Systems

Desirable

Theme Park Maintenance Training which may include any of the following: ASTM, Amusement Industry Maintenance Seminars (AIMS), National Association of Amusement Ride Safety Officials
AFO Instructor Certification or equivalent
2 years of experience in establishing and tracking budgets
2 years of experience in marine mammal systems
Maintenance Data Analytical skills

Shape the Future with Us

At Miral Experiences, we don't just create world-class destinations - we create unforgettable memories for our guests and remarkable careers for our people.

From theme parks and attractions to guest services and behind-the-scenes roles, every member of our team plays a part in delivering exceptional experiences. We're driven by passion, powered by innovation, and committed to excellence in everything we do.

We're looking for passionate, driven, and talented individuals who are ready to grow, lead, and make a difference. No matter your background or expertise, there's a place for you at Miral Experiences.

Water Quality Manager