BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Ski Instructor | MAF Entertainment | Ski Academy

ROLE SUMMARY

The purpose of this role is to conduct Private & Group Ski or Snowboard lessons, ensuring a high standard of customer service. Always provide full supervision of the guests during lessons and a high safety standard during lessons.

ROLE PROFILE

Deliver private and group ski/snow lessons for all skill levels, including guests with special needs, while maintaining high customer service standards.
Handle guest inquiries professionally and provide guidance on lessons, bookings, sales, and available services.
Ensure all rental equipment is checked, properly fitted, and safe before guest use.
Take responsibility for guests throughout lessons, ensuring safety and compliance with access control procedures.
Support revenue growth through upselling lessons, promoting Ski Egypt services, and assisting in achieving academy targets
Participate in instructor training programs, support onboarding of new joiners, and assist in competitions and events.
Maintain professional appearance, follow company grooming standards, and comply with all SOPs, HSE, and workplace policies.
Remain flexible to work shifts, weekends, holidays, and assist other departments or perform additional duties when required.

REQUIREMENTS

Certified Ski/Snowboard Instructor with an international qualification.
Minimum one season in a Ski Academy with prior kids teaching experience.
Advanced skiing/snowboarding skills with the ability to instruct at a professional level.
Fluent in both Arabic and English with strong communication skills.
Strong teamwork, customer service focus, and effective teaching methods.
Good organization, planning skills, and flexibility to work shifts.

WHAT WE OFFER

At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
Work in a friendly environment, where everyone shares positive vibes and excited about our future.
Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.