Servicenow, BMC Remedy, Linux Server, Networking, enterprise monitoring tools, ITSM tools

Microsoft Exchange, Manage Engine Products, Active Directory, ITIL awareness certification, Technical support

Windows Server, PowerShell, Intune, Vpns, Bash, Dns, DHCP, Microsoft 365, SCCM, Entra ID, Fortinet firewalls, Log Analytics, ITSM helpdesk tools, Microsoft Defender, Azure Monitor

AWS, Linux Redhat, Cisco Ccna, Microsoft hardware installation, Troubleshooting thin clients, Maintaining zebra thermal printers, Troubleshooting integrated and interdependent computer systems, Linux Operating systems support