Wan, Dns, Microsoft, Lan, Remote Desktop, IT certifications, Wi-Fi, basic networking concepts, Autodesk products, ticketing helpdesk systems, remote support tools, AnyDesk, Teamviewer, Microsoft Office Applications, macOS operating system

Microsoft 365, Basic Programming, Basic Networking, email services, Microsoft Office, Windows Troubleshooting, Hardware printer support, system logic knowledge, Active Directory, basic cybersecurity awareness