Key Responsibilities
Corporate Actions Operations & Application Support

Serve as the Subject Matter Expert (SME) for Corporate Actions applications within the assigned business domain.
Maintain an in-depth understanding of application architecture, data flows, system interfaces, and business processes.
Provide day-to-day support to business users, responding to operational queries and offering guidance on system functionality and best practices.
Ensure Corporate Actions events are processed accurately and within regulatory, market, and internal service level requirements.
Monitor operational processes and identify opportunities for continuous improvement.

Client Servicing & Event Management

Manage the end-to-end lifecycle of Corporate Actions events, including both mandatory and voluntary events.
Ensure timely and accurate dissemination of client notifications for voluntary events such as rights issues, dividend options, warrant expiries, redemptions, and other market events.
Capture, validate, and execute client instructions accurately while safeguarding client entitlements.
Act as a key point of contact for client and stakeholder enquiries, delivering exceptional service and timely resolution.

Testing & Change Delivery

Define testing approaches, test strategies, and acceptance criteria for system enhancements and project deliveries.
Lead User Acceptance Testing (UAT) activities, including planning, scheduling, execution, defect management, and reporting.
Coordinate closely with Technology, Operations, and Business stakeholders to ensure successful testing outcomes.
Track, validate, and resolve defects and issues prior to production deployment.
Support system implementation activities and post-deployment validation where required.

Governance, Documentation & Controls

Develop and maintain comprehensive documentation covering business requirements, solution designs, data flows, business rules, and testing artefacts.
Ensure all deliverables comply with established governance standards, controls, and documentation frameworks.
Support audit and regulatory requirements through accurate record-keeping and process transparency.
Promote risk management practices and operational controls across all activities.

Requirements

Diploma or Degree in Business, Finance or any related discipline.
Proven experience in Corporate Actions processing, with solid knowledge of both mandatory and voluntary events.
Experience working within a Banking, Custody, Securities Services, or Financial Services environment.
Hands-on experience in System Integration Testing (SIT), User Acceptance Testing (UAT), and Regression Testing.
Good understanding of end-to-end Corporate Actions workflows, system integrations, and data management processes.
Demonstrated ability to work effectively with Technology teams, Operations users, and business stakeholders.
Excellent documentation and business analysis skills.
Effective stakeholder management and communication skills.
Detail-oriented with a focus on accuracy, quality, and client service.

Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R1434374

Your Safety and Data Security Matter to Us

ManpowerGroup is committed to a safe and transparent hiring process. We will never request payment, banking details, or sensitive personal information as part of our recruitment. If you receive suspicious outreach claiming to be from us, please contact [HIDDEN TEXT].

Please note that your response to this advertisement and subsequent communications with us will constitute informed consent to the collection, use, and disclosure of personal data by Manpower Singapore for recruitment and employment-related purposes, in compliance with the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit: https://www.manpower.com.sg/privacy-policy.

Junior Business Analyst - Corporate Actions | Bank | Contract