omnichannel , Rest Api, Data Modeling, Json, LWC, Xml, Service Cloud, Azure DevOps, SFDX, Einstein BOT, Agentforce, Email-to-Case, Web-to-Case, SOAP APIs, Process modeling tools, Salesforce Apex

Lightning Web Components (LWC), Salesforce Development, Cpq, Service Cloud, Visualforce, Sales Cloud, APEX

Oauth, Rest Apis, Salesforce Integration, Approval Process, Flows, Jenkins, Git, Apex Triggers, Visualforce, Process Builder, Azure DevOps, Legacy Support, Service Console, Copado, Aura Components, Salesforce Service Cloud, Case Management, batch jobs, entitlements, Omnichannel routing, Knowledge Base