Senior Product Analyst

Summary

Location: Jeddah (KSA) – Remote Working is available + some time on client site

Salary: 381,000 SAR + Benefits

About the Client

CHAMP Cargosystems provides the most comprehensive range of integrated IT solutions and distribution services for the air cargo transport chain. The portfolio spans core management systems, eCargo solutions and Insights.

The company serves over 200 airlines and GSAs, and links these with some 3,000 forwarders and GHAs worldwide. CHAMP's solutions help its customers and their clients adapt to critical and continuous changes in air transport logistics to meet global trade demands.

Headquartered in Luxembourg, we have over 400 employees located in offices in Frankfurt, London, Manila, Singapore, and Zurich, as well as Atlanta.

About the Role

They are currently looking for a Senior Product Analyst to join their team. The role will be reporting to a Senior Product Manager.

Key responsibilities:

• Capture, clarify and translate customer needs into actionable product requirements that reduce ambiguity and improve delivery readiness.

• Own and maintain the Scrum team backlog, ensuring priorities, user stories and acceptance criteria are clear, current and ready for sprint planning.

• Define functional and integration requirements that support customer outcomes, operational efficiency and product roadmap objectives.

• Analyze requirements and recommend scalable solutions that balance business value, technical feasibility and long-term maintainability.

• Own assigned business domain modules, aligning stakeholders on documented solutions that support consistent implementation and reuse.

• Lead delivery activities from inception to go-live, coordinating analysts, developers and stakeholders to support on-time, quality releases.

• Mentor business analysts and development teams to improve Agile delivery practices, requirement quality and solution consistency.

• Prepare and maintain functional specifications, solution documentation and support materials that enable stakeholder approval and efficient development.

• Define test scenarios, validate delivered functionality and provide business acceptance to improve release quality and reduce defects.

• Create workflows, interface designs and mock-ups that accelerate solution validation and improve user understanding.

• Investigate operational incidents and defects, identify root causes and support corrective actions to improve system stability.

• Build and maintain test libraries that strengthen manual and automated regression coverage.

What we are looking for

Knowledge, Skills and Abilities:

• Experience of working on Air Cargo management systems and expert level knowledge in the domain the Air Cargo workflow (sales/operations)

• Knowledge of industry inter-system message formats, rules and applications

• Excellent written and oral communications skills in English

• Knowledge of relational and non-relational databases and reporting applications

• Knowledge of all common PC software

• Knowledge of external interfacing systems

• Systematic approach to handling problems under pressure as part of a small team.

• Knowledge in user experience (UX)

• Knowledge of RESTful APIs.

• Knowledge of integration testing of APIs using tools like Swagger, Postman.

• Knowledge of creation of API documentation using YAML specifications.

• Creatively analytical, out of the box thinkers who can backup ideas their ideas with research

• Team players who are comfortable collaborating with graphic designers, web architects and the clients themselves

• Knowledge in prototyping use of any wire framing tool. Experience in using any wire framing tools such as Invision, Marvel, Proto.io, Framer, Axure.

• Knowledge and experience in Agile software development, Scrum methodology and user story creation.

Education & Experience:

• Bachelor's degree in information technology, Business Management

• Has sound experience in functional analysis and support of systems

• 5 to 7 years of experience working in the Air Cargo domain.

The selected candidate may be subject to the provision of an up-to-date (not older

than 3 months) criminal record certificate.

All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, ethnic background, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate